Jim, and others I agree very strongly that if a bank et al use a security system that bars the visually impaired screen reader user, then we are clearly being discriminated against. It would, I think, be an open and shut case. No excuse about protecting our security will wash when the protection stretches so far it prevents the user accessing their own account! The Halifax system that started this thread may be a bit of sloppy coding, given the changing infrastructure that is going on all the time. But as Martin and I have both experienced no problems with versions 5 and 7, this sounds more like a weakness, or change of setting, in version 8 than a failing of the bank. I would like to be sure that the Jaws community has pooled its collective expertise to overcome this before we try to get the bank to make changes, as our standpoint is much greyer than that described by Jim. Look forward to any more suggestions, and wish you luck, Jim, in challenging your banker - don't let them get away with it! Ken ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq