Hi again, I have tried the direct link for downloading the latest version of Jaws, but keep getting the "cannot find server" message. I will go back to Jaws 8 for now and try again tomorrow. David -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Tristram Llewellyn Sent: 31 January 2008 13:28 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Problem with version 9 OK, did you update from the "help" menu in the JAWS window or did you download the full build and install over the top of your existing JAWS 9.0? It may be best in either case to uninstall the JAWS 9.0 and install from the full Jaws 9.0.552 download: ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JAWS/J9.0.552_ ILM.exe For this you may need to either have a JAWS 8.0 or some previous version or use Narrator so you can start the Jaws 9.0 installer from the web download linked above. Regards. Tristram Llewellyn tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical Support Sight and Sound Technology -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of David Russell Sent: Thursday, January 31, 2008 1:20 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Problem with version 9 I am still having problems reading my word documents. I can read them with the braille display, but Jaws will not speak. If I use the jaws cursor then I can read the screen, so there must be an answer to this. As far as I can tell, all my settings are as they were previously. All other aspects are working perfectly. I installed jaws nine on Monday and then immediately updated to version 9.0.552. David -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Tristram Llewellyn Sent: 31 January 2008 13:15 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Problem with version 9 Keith Please check what version you have again, we haven't got to version 9.0.2717 just yet. The latest build of JAWS available publically is 9.0.552 and for most if not all having severe difficulty reading MS Word document s this build resolves the issue. Regards. Tristram Llewellyn tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical Support Sight and Sound Technology -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Keith Sent: Thursday, January 31, 2008 11:40 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Problem with version 9 Hi Peter, I am using Office 2000, also. However, when I ask Jaws for the version of Word, it says 9.0.2717. Even with the update to Jaws 9, I still can't bring up the PC cursor when I do a Save As. One of the fixes in this update was to the Save As in Word 2000. So, either I haven't got Word 2000, or the fix hasn't worked for me. Could you confirm things your end please? Best wishes, Keith the version of Word -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Bentley Sent: 31 January 2008 10:46 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Problem with version 9 Hello David I have Office 2000 and have no problem. Peter Bentley ----- Original Message ----- From: "David Russell" < david.russell8@xxxxxxxxxxxx> To: " Jaws-Uk@Freelists . Org" < jaws-uk@xxxxxxxxxxxxx> Sent: Wednesday, January 30, 2008 5:19 PM Subject: [jaws-uk] Problem with version 9 > Hi > > Having installed version 9 yesterday and gone through the update > process without mishap, I find that all is well until I try to read a > word document. I am told the document shows up on the screen, but Jaws > will not read it. > > Any ideas? > > Thanks. > > David > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq No virus found in this incoming message. 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