[jaws-uk] Re: PROBLEMS USING LISTEN AGAIN AFTER INSTALLING INTERNET EXPLORER 8

  • From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Thu, 28 May 2009 13:59:24 +0100

Another way round this is to use Firefox. I tried to install the latest version of Real Player but couldn't get past the licence screen so I reverted to Real Alternative.


Iain

Iain
----- Original Message ----- From: "David Bailes" <david_bailes@xxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Thursday, May 28, 2009 11:34 AM
Subject: [jaws-uk] Re: PROBLEMS USING LISTEN AGAIN AFTER INSTALLING INTERNET EXPLORER 8




Hi Kevin,

Since my previous post, I've realised that it's only when you open a link to listen live, rather than to listen again, on the BBC website that there's a problem. I think this is because for listening live, the bbc use an embedded realplayer, rather than the usual flash player. This makes sense, as the talking computers website have had exactly this problem. As dorothy has said, you'll need the latest version of realplayer, which is 11.1.1, and a link to the download is:
http://tinyurl.com/3aff4u

Once that is installed, you'll still have to use the work around of turning off virtual pc cursor mode, as described in my previous post.

David.



previous message:
Hi Kevin,

This problem occurs when running IE8 and Jaws, but doesn't occur when running Window Eyes or NVDA, so it is an incompatibility between Jaws and IE8. There is a work around until the problem is fixed: before you open a link which opens
the iplayer, switch off the virtual pc cursor by pressing
insert + z. So on a page which contains a listen live link:
1. press insert + z, to switch off the virtual pc cursor.
2. press insert + f7 for the links list, and open the listen live link.
3. a new window should open and start playing.
4. you can press insert + z to turn the virtual pc cursor back on.

David.



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