Hi Ian. You could also type windows key with r for run and follow immediately with the word jaws12 This should work on any machine whether or not a hot key has been set up. Regars Graham Graham Page Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Iain Lackie Sent: 05 April 2011 19:29 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: PDF The process to update Adobe reader is by no means inaccessible. I haven't had the problem you experience with Adobe. however, when JAWS freezes in this manner, you might want to try JAWS Key+Windows Key+F4. You should hear a noise from your computer. You can then restart JAWS without having to shut down. In these circumstances, it is good to have already set up a JAWS hot key. Iain -----Original Message----- From: Ken Reid Sent: Tuesday, April 05, 2011 10:52 AM To: Jaws Users Subject: [jaws-uk] PDF Hi all, The dreaded PDF, bane of my life. Are my experiences worse than everyone else? When I open a PDF, things work as normal. I may or may not be able to read the contents, depending on who produced it. But when I alt F4 to close Adobe Reader, Jaws goes silent. I haven't found any way to bring it back eg hot keys, navigating by memory to the desk top and activating the icon etc all fail. I have to power down with the big button as even alt F4 from the desk top does nothing. Anyone else getting such dire consequences from opening PDFs, and if not any suggestions what might serve me better. I'm currently on Windows Vista, Jaws 11 (must get around to putting 12 in) and whatever the last version of Reader was that I was able to load (was prompted to upgrade recently but the whole process seemed to be inaccessible - subject for another thread maybe). Thanks for any help. Ken ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq