Thanks you for your message before the BT Engineers cut me off wanted to say this. It was not Michael Schall who behave badly but the man you need to take to task and who I was toldby Bryan Carver was being rebuked is a certain Manage called Tobias Winnes. He said he had taken instructions for a certain pary north of the Tames and this was said by him 2 times and hence poor Michael was doing his best being a decent kind man to assist and then it all went pear shaped I then had enough and that was when I sent the audio to the Directors. in St Petersburg. No one company shouldhave the power to block Freedom if they donot like what is being given to a clients as information.. Note also at Dorton Yvonne said they used Outlook to Oe and the children had a job even when merely doing word processing. Sorry about it being garbled but wanted to get this out last night but Jaws would not behave well enough. Thanks for going to Freedom also. Dorothy