[jaws-uk] Re: After Installing JAWS 9
- From: "Jim Williams" <jwbr33694@xxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Thu, 14 Aug 2008 12:09:03 +0100
Tristram,
Great, that seems to have cured it, the display was on
Windows XP. Many thanks.
Can you remind me of the keystrokes to set up a hot key for
JAWS please? And any advice on why Word starts off in
document 4 when I first start a session?
Jim Williams
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Tristram
Llewellyn
Sent: 14 August 2008 11:43
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: After Installing JAWS 9
Go and check the display settings in "Control panel". Make
sure you are
set on "Windows Classic" rather than some high contrast
scheme. You
might want to also have a look in accessibility options and
turn off any
high contrast settings there.
Regards.
Tristram Llewellyn
Technical Support
Sight and Sound Technology
Welton House North Wing, Summerhouse Road, Moulton Park, NN3
6WD
Web : www.sightandsound.co.uk
Email: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Support: Support@xxxxxxxxxxxxxxxxxxx
General: info@xxxxxxxxxxxxxxxxxxx
Phone:
Support line: 0845 634 7979
01604 798 000
Sight and Sound Technology Limited is a company registered
in England
and Wales, with company number 1408275.
Sight and Sound Technology Limited is a trading subsidiary
of 2nd
Phoenix Limited.
Registered Address -
Blenheim House,
York Road,
Pocklington,
York,
YO42 1NS.
VAT Number - GB 860 2121 66.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Jim Williams
Sent: Thursday, August 14, 2008 11:29 AM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] After Installing JAWS 9
Hi List,
Over last weekend I mentioned a problem I was having after
installing JAWS 9 and after suggestions from the List I
thought I was sorted. How wrong can you be!
The initial problem was that JAWS was reading out all the
Icons on the desktop every time I selected an application
from the Start Menu and would carry on until I hit the Esc
key and JAWS doesn't let me know when the application had
opened. The same thing would happen when I close the
application when I have finished and JAWS garbles on again
until I hit the Esc key again. I've made sure that Screen
echo is on "highlighted text" and not on "Say All".
One clue is that JAWS says "Table View" when going into some
applications or when I am exiting an application to return
to the desktop, but it is not consistent in doing this.
I've spoken to the technical support at Blazey and they have
established that JAWS seems to be treating the desktop as an
application and that is why it is reading out all the Icons.
Also I have tried to set up a hot key for Jaws with the help
of the techy person but it fails to accept the keystroke
combination. I can type it in ok but when I take the focus
off the edit box and highlight it again only part of the hot
key is spoken.
Oh, and I have done 2 JAWS repairs without improving
matters.
But that's not all and this might be linked in some way.
If I start up Word for the first time it sometimes tells me
that I am in document 3 even though I haven't had Word open
before in a session. And if I go into a document and land
on a table within that document JAWS will tell me that it
has X number of rows when I know there are many more rows
than stated. If I page down to the end of the document and
row back to the table I'm told the correct number of rows.
These things may not be related to the JAWS issue but they
have only started happening since I installed JAWS 9.
Sorry this has been a bit long winded but I thought it best
to give as much detail as possible.
Hope someone can make sense of all of this.
Jim Williams
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