Hi Gordon, If moving a PCI card from one slot to another results in it being necessary to re-activate, then this is something Freedom Scientific must be made aware of. [Tristram - are you listening?] Clearly the process is too sensitive. I'm even a little surprised at the report of a memory upgrade requiring this. As regards loosing installs, I doubt you will get an arguement here. My suggestion would be to simply drop S&S and line, explaining the situation, and ask them to confirm that you only have x machine(s) activated. George. ________________________________ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of G. McFarlane Sent: 18 May 2005 18:43 To: Jaws UK Subject: [jaws-uk] Activation Hi Can anyone help me understand what's going on. Tristram at SS has been very helpful when I've had problems with this and reset my activations. However again recently I needed to change the configuration of one of my machines and swapped around the PCI cards. Lo and behold when I rebooted I needed to reactivate. Why is this necessary when all I did was change the cards around - I did so to make room for a new Audigy. This was the only new card. Everything else is the same. Does this mean that any time any changes take place we will need to reactivate? Also if I do reactivate do I lose one of my 3 activations or is it covered by the machine number I originally had and was given? It seems to me that even Windows XP is not so sensitive. Things will be OK if I can reactivate without losing one of my 3 activations but if not, when changes take place I can imagine that our activation history may be queried by SS or FS. I may have misunderstood the activation process - I look forward to being corrected. Gordon McFarlane This Message has been scanned for viruses by McAfee Groupshield.