I have just got around to trying to Upgrade from 5.12 to 5.13. Where it asks for the pin number I typed in the Pin on the piece of paper given to me when I bought the upgrade from 5.11 to 5.12 This is refused as a wrong pin number. Am I doing anything wrong or is indeed the pin number being asked for. It worked OK when I downloaded 5.12. Thanks Pete -- P.M.Woodbine --- To alter your preferences or leave the group, visit //www.freelists.org/list/iyonix-support Other info via //www.freelists.org/webpage/iyonix-support