[isapros] Re: RPC filter - connectivity changed

  • From: "Thomas W Shinder" <tshinder@xxxxxxxxxxx>
  • To: <isapros@xxxxxxxxxxxxx>
  • Date: Wed, 23 Aug 2006 18:30:14 -0500

Keeping my fingers crossed!

Thomas W Shinder, M.D.
Site: www.isaserver.org
Blog: http://blogs.isaserver.org/shinder/
Book: http://tinyurl.com/3xqb7
MVP -- ISA Firewalls

 

> -----Original Message-----
> From: isapros-bounce@xxxxxxxxxxxxx 
> [mailto:isapros-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Jones
> Sent: Wednesday, August 23, 2006 3:48 PM
> To: isapros@xxxxxxxxxxxxx
> Subject: [isapros] Re: RPC filter - connectivity changed
> 
> http://support.microsoft.com/default.aspx?scid=kb;en-us;917936
> &sd=rss&sp
> id=2108#appliesto
> 
> A final fix???
> 
> The customer is currently testing, so fingers crossed!
> 
> -----Original Message-----
> From: isapros-bounce@xxxxxxxxxxxxx 
> [mailto:isapros-bounce@xxxxxxxxxxxxx]
> On Behalf Of Jim Harrison
> Sent: 16 August 2006 00:54
> To: isapros@xxxxxxxxxxxxx
> Subject: [isapros] Re: RPC filter - connectivity changed
> 
> Yes, it is.
> Please - call them.
> It's the only way you can address this issue. 
> I'd love to hand you the patch, but I can't.
> 
> -------------------------------------------------------
>    Jim Harrison
>    MCP(NT4, W2K), A+, Network+, PCG
>    http://isaserver.org/Jim_Harrison/
>    http://isatools.org
>    Read the help / books / articles!
> -------------------------------------------------------
>  
> 
> -----Original Message-----
> From: isapros-bounce@xxxxxxxxxxxxx 
> [mailto:isapros-bounce@xxxxxxxxxxxxx]
> On Behalf Of Jason Jones
> Sent: Tuesday, August 15, 2006 15:37
> To: isapros@xxxxxxxxxxxxx
> Subject: [isapros] Re: RPC filter - connectivity changed
> 
> Ori/Jim,
>  
> Bit more info from testing today:
>  
> Created connectivity verifiers late last week for all 
> exchange back-end
> servers and was onsite today when the RPC filter failed again.
>  
> Symptoms
>  
> Basically what happens is that for no apparent reason all MAPI clients
> lose access to Exchange and ISA logs repeated alerts saying 
> "RPC filter
> - connectivity changed". Accompanying these ISA logs, the application
> logs says "unable to connect to ExchangeIP:135 connection failed"
> quickly followed by "Connection to ExchangeIP:135 connection 
> restored".
> These errors loop to say connected then disconnected. Every time you
> start a MAPI client and try to access Exchange more and more 
> ISA alerts
> are created and more and more application errors are generated. 
>  
> 
>  
>  
> During all this time, the RPC connectivity verifiers show good
> connectivity to all Exchange servers.
>  
> 
>  
> Looking at the ISA logs, I traffic being logged as allowed, but every
> connection seems to be followed by an instant "0x80074e24
> FWX_E_CONNECTION_KILLED" entry.
>  
> Workaround/Current Fix
>  
> If you restart the firewall service on all array members then MAPI
> clients can successfully connect to Exchange and continue 
> working until
> the filter fails again. Sometimes this is a few hours, 
> sometime this is
> a few days. These system is currently only in pilot so only has <15
> users at the moment, so shouldn't be due to RPC filter load issues.
>  
> Is this another PSS call in the making? :-\
>  
> Any more ideas???
>  
> Cheers
>  
> JJ
> 
> ________________________________
> 
> From: isapros-bounce@xxxxxxxxxxxxx 
> [mailto:isapros-bounce@xxxxxxxxxxxxx]
> On Behalf Of Ori Yosefi
> Sent: 09 August 2006 07:39
> To: isapros@xxxxxxxxxxxxx
> Subject: [isapros] Re: RPC filter - connectivity changed
> 
> 
> 
> It does indeed sound strange.
> 
> I haven't heard of such a problem before, so I don't have any
> recommendations how to fix it.
> 
> I would recommend that you add a connectivity verifier, if 
> possible, to
> the server. You can see if when you get the RPC alert you also get a
> connectivity alert. It may provide some hints.
> 
>  
> 
> I would also suggest contacting PSS to get someone from Microsoft
> investigate it.
> 
>  
> 
> HTH,
> 
> Ori.
> 
>  
> 
> ________________________________
> 
> From: isapros-bounce@xxxxxxxxxxxxx 
> [mailto:isapros-bounce@xxxxxxxxxxxxx]
> On Behalf Of Jason Jones
> Sent: Wednesday, August 09, 2006 1:26 AM
> To: isapros@xxxxxxxxxxxxx
> Subject: [isapros] Re: RPC filter - connectivity changed
> 
>  
> 
> Thanks Ori - kinda how I expected the alert to be. 
> 
>  
> 
> I get the ISA alerts 2/3 times every couple of weeks and lots of event
> log errors, saying "RPC server available", then "RPC server 
> unavailable"
> in a complete loop. The only way to solve the issue is to reboot all
> array members - ouch! Whilst ISA is in this state all existing MAPI
> clients remain working, but all new sessions fail.
> 
>  
> 
> However, I can see no reason why the Exchange server (the RPC 
> published
> server) should suddenly appear unavailable - I also cannot see why the
> destination server is at fault if a reboot of ISA fixes the problem.
> Kinda feels like ISA is getting confused to me :-\
> 
>  
> 
> JJ 
> 
>  
> 
> ________________________________
> 
> From: isapros-bounce@xxxxxxxxxxxxx 
> [mailto:isapros-bounce@xxxxxxxxxxxxx]
> On Behalf Of Ori Yosefi
> Sent: 08 August 2006 18:23
> To: isapros@xxxxxxxxxxxxx
> Subject: [isapros] Re: RPC filter - connectivity changed
> 
> This alert is issued when a published RPC server has gone 
> offline / came
> back online.
> 
>  
> 
> When attempting to establish a connection with the RPC server, if the
> connection attempt fails (for the first time) then this alert 
> is issued.
> Later on, when a connection attempt is successful (for the first time)
> then this alert is issued again.
> 
>  
> 
> HTH,
> 
> Ori.
> 
>  
> 
> ________________________________
> 
> From: isapros-bounce@xxxxxxxxxxxxx 
> [mailto:isapros-bounce@xxxxxxxxxxxxx]
> On Behalf Of Jason Jones
> Sent: Tuesday, August 08, 2006 8:10 PM
> To: isapros@xxxxxxxxxxxxx
> Subject: [isapros] RPC filter - connectivity changed
> 
>  
> 
> Hi, 
> 
> Anyone seen the "RPC filter - connectivity changed" ISA alert? Under
> what scenario does this get trigged? 
> 
> Is this an ISA problem or an indication that the published 
> RPC server is
> at fault? 
> 
> Cheers 
> 
> JJ 
> 
> <<rpc filter.JPG>> 
> 
> 
> All mail to and from this domain is GFI-scanned.
> 
> 
> 
> 
> 
> 
> 

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