When I check my Braille+ and it says -30, I receive a reading of excellent according to the status menyu. There is also a podcast that points this out. I don't remember if the podcast is on Level Star or another podcast. -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of David Poehlman Sent: Saturday, July 21, 2007 5:32 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] Re: E-mail error I won't argue this with you but I was told that if my connection was -45, it was weaker than 70 by technical support. ----- Original Message ----- From: "Barbara J. McLeod" <b.j.mcleod@xxxxxxxxxxx> To: <icon-discuss@xxxxxxxxxxxxx> Sent: Saturday, July 21, 2007 5:24 PM Subject: [icon-discuss] Re: E-mail error Actually, the closer the connection is to negative zero, the better it is. So a negative 30 is a much better connection to a negative 75. -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of David Poehlman Sent: Saturday, July 21, 2007 5:18 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] Re: E-mail error as I understand it, -75 is actually better than -30. ----- Original Message ----- From: "Kurt Potter" <kurtshopping@xxxxxxxxxxxxx> To: <icon-discuss@xxxxxxxxxxxxx> Sent: Saturday, July 21, 2007 1:23 PM Subject: [icon-discuss] E-mail error Hi all, I am trying to help someone set up there new Braille Plus to send and receive e-mail. The receive works fine, but when trying to send we get the following error. smtp auth not supported by server We have the settings the same as their other wireless device, so we can not figure out the problem. Also another concern is the connection is never better than -75 but the other device connects at around -30 to -40. Does anyone have any ideas how to fix the e-mail error? Or to improve the signal? Thanks, Kurt