When do you go live Neil?
Monday for me, that have just pulled the fibre to my house, hence all the vans.
Regards
Andy
Sent from my iPhone
On 21 Jun 2019, at 11:32, Neil Brown <heathfields@xxxxxxxxx> wrote:
Indeed Bramble Way came to light this morning. Some are active some are not.
We have alerted Openreach about this Post Code.
Neil
Sent: Friday, June 21, 2019 at 10:41 AM
From: "Alan Sephton" <dmarc-noreply@xxxxxxxxxxxxx>
To: heathfields@xxxxxxxxxxxxx
Subject: [heathfields] Re: Status Update #8 - It's good news.
Hi Neil checked this morning said fibre is coming. My address L405BP Bramble
Way
On 21 Jun 2019 10:00, Neil Brown <heathfields@xxxxxxxxx> wrote:
We have been told that ALL of the estate is now active. However, we know that
there are some problems, and we are following up with those that we know
about.
There is no way I'm going to check all of the addresses. So, if you are still
not getting the "Seasons 1-6 in 60 Seconds" message when you use the tracker,
let us know soon. Then we can raise it with the delivery team, who will not
be with us for much longer.
Neil
Sent: Tuesday, June 11, 2019 at 10:11 AM
From: "Neil Brown" <heathfields@xxxxxxxxx>
To: heathfields@xxxxxxxxxxxxx
Subject: [heathfields] Re: Status Update #8 - It's good news.
I understand that more addresses where activated last night. Re-check to find
out if you're in or not.
I know of one problem Post Code. If you get an response that says "We don’t
have plans to upgrade your area yet" let us know and we can follow up with
Openreach about this.
You should get either
"Seasons 1-6 in 60 Seconds" - This means that you can order.
or
"Better broadband is coming" - This means that you haven't been commissioned
yet, but will be in the next few days.
If you get anything different now is the time to tell us.
Neil
Sent: Monday, June 10, 2019 at 10:53 AM
From: "Neil Brown" <heathfields@xxxxxxxxx>
To: heathfields@xxxxxxxxxxxxx
Subject: [heathfields] Status Update #8 - It's good news.
All,
Although we don't have any official update from Openreach. We do understand
that they are finishing the commisioning presently, and releasing phases of
the network as they complete. We heard that the first parts went live on
Friday.
You can check your own situation at
https://www.openreach.com/fibre-broadband/fibre-for-home
If you are get as message saying "Seasons 1 - 6 in 60 seconds", then you are
one of the lucky ones to of been the first enabled. This means that you are
good to go and you can arrange connection with the service provider of your
choice. You will need to take that step as it is your choice and contract.
So far only a small section of the estate has been released. Don't be
frustrated if you cannot order yet, I myself cannot order, it won't be far
away. I don't want to field a number of "when me" questions, to which I don't
have the answer. So please don't ask. My best advice is to check on the web
every few days and also to register with your IPS as they should email out
information and offers once the databse is updated.
Yours,
Neil, Steve, Matthew, Rob and Andy
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