[heathfields] Re: Status Update #8 - It's good news.

  • From: "alan.sephton44@xxxxxxxxxxxxxx" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "alan.sephton44" for DMARC)
  • To: heathfields@xxxxxxxxxxxxx
  • Date: Wed, 17 Jul 2019 14:03:41 +0100 (BST)


Hi Neil,
The agent for the apartments in Bramble Way is Scanlans. Tel: 0161 236 8888 or 0161 212 8335. Contact name: Siobhan Waldron Property Manager
Thanks
Alan Sephton 14 Bramble Way

------ Original Message ------
From: "Neil Brown" <heathfields@xxxxxxxxx>
To: heathfields@xxxxxxxxxxxxx
Sent: Monday, 1 Jul, 2019 At 20:27
Subject: [heathfields] Re: Status Update #8 - It's good news.

Thanks for your support and interest. Steve and myself will continue to interact with Openreach until this is resolved. It's a community project we aren't walking away.



Although we don't have any dates we remain hopefully that it won't be too far away.





Neil





Sent: Monday, July 01, 2019 at 7:56 PM
 From: "thomas4449" <dmarc-noreply@xxxxxxxxxxxxx>
 To: heathfields@xxxxxxxxxxxxx
 Subject: [heathfields] Re: Status Update #8 - It's good news.


Hi Neil

Thanks for that, I guess we'll just have to be patient. Perhaps if more people in the apartments had shown an interest at the start, we could be up and running (or almost).

Will the on going info still come via yourself or do you prefer us to follow up?

Appreciate all you have done.

Chris.








Sent from my Samsung Galaxy smartphone.





-------- Original message --------

From: Neil Brown <heathfields@xxxxxxxxx>

Date: 01/07/2019 19:14 (GMT+00:00)

To: heathfields@xxxxxxxxxxxxx

Subject: [heathfields] Re: Status Update #8 - It's good news.






Hi Chris,



Indeed, this has been ackowledged now by Openreach. They have dropped the ball and are picking it up. See my next email with the details I have about it.



Neil



Sent: Monday, July 01, 2019 at 3:56 PM
 From: "thomas4449" <dmarc-noreply@xxxxxxxxxxxxx>
 To: heathfields@xxxxxxxxxxxxx
 Subject: [heathfields] Re: Status Update #8 - It's good news.


Hi Neil

It looks like the two apartment blocks at the end of Bramble Way have been left out.

I've checked out those last post codes and they all seem ok.

Chris.








Sent from my Samsung Galaxy smartphone.





-------- Original message --------

From: Neil Brown <heathfields@xxxxxxxxx>

Date: 21/06/2019 14:53 (GMT+00:00)

To: heathfields@xxxxxxxxxxxxx

Subject: [heathfields] Re: Status Update #8 - It's good news.






Thanks for the report. I've escalated this to Openreach now that I'm aware.



These are the problem areas that I'm aware about and have notified Openreach.


   * L40 5BT Delph Mews
   * L40 5BE Delph Drive
   * L40 5BN Broom Close
   * L40 5BP Bramble Way


If there are others which are not getting the right message "Seasons 1-6 in 60 Seconds" let us know.



Neil





Sent: Friday, June 21, 2019 at 2:39 PM
 From: "Glenn Bemment" <dmarc-noreply@xxxxxxxxxxxxx>
 To: heathfields@xxxxxxxxxxxxx
 Subject: [heathfields] Re: Status Update #8 - It's good news.


Neil,


This is the message I receive for 6 Broom Close, does this mean we are in scope and be patient or we are need to advise openreach.



Thanks for the massive effort here folks.



Glenn



image1.png

Sent from my iPhone

On Jun 21, 2019, at 2:33 PM, Neil Brown <heathfields@xxxxxxxxx <mailto:heathfields@xxxxxxxxx> > wrote:





Yeah I saw the vans. I'm at number 3 and scheduled for Tues morning.



Neil



Sent: Friday, June 21, 2019 at 1:16 PM
 From: "Andy Marshall" <andy@xxxxxxxx <mailto:andy@xxxxxxxx> >
 To: heathfields@xxxxxxxxxxxxx <mailto:heathfields@xxxxxxxxxxxxx>
 Subject: [heathfields] Re: Status Update #8 - It's good news.


When do you go live Neil?


Monday for me, that have just pulled the fibre to my house, hence all the vans.



Regards



Andy

Sent from my iPhone

On 21 Jun 2019, at 11:32, Neil Brown <heathfields@xxxxxxxxx <mailto:heathfields@xxxxxxxxx> > wrote:





Indeed Bramble Way came to light this morning. Some are active some are not. We have alerted Openreach about this Post Code.



Neil



Sent: Friday, June 21, 2019 at 10:41 AM
From: "Alan Sephton" <dmarc-noreply@xxxxxxxxxxxxx <mailto:dmarc-noreply@xxxxxxxxxxxxx> >
 To: heathfields@xxxxxxxxxxxxx <mailto:heathfields@xxxxxxxxxxxxx>
 Subject: [heathfields] Re: Status Update #8 - It's good news.


Hi Neil checked this morning said fibre is coming. My address L405BP Bramble Way


On 21 Jun 2019 10:00, Neil Brown <heathfields@xxxxxxxxx <mailto:heathfields@xxxxxxxxx> > wrote:



We have been told that ALL of the estate is now active. However, we know that there are some problems, and we are following up with those that we know about.



There is no way I'm going to check all of the addresses. So, if you are still not getting the "Seasons 1-6 in 60 Seconds" message when you use the tracker, let us know soon. Then we can raise it with the delivery team, who will not be with us for much longer.



Neil



Sent: Tuesday, June 11, 2019 at 10:11 AM
From: "Neil Brown" <heathfields@xxxxxxxxx <mailto:heathfields@xxxxxxxxx> >
 To: heathfields@xxxxxxxxxxxxx <mailto:heathfields@xxxxxxxxxxxxx>
 Subject: [heathfields] Re: Status Update #8 - It's good news.



I understand that more addresses where activated last night. Re-check to find out if you're in or not.



I know of one problem Post Code. If you get an response that says "We don’t have plans to upgrade your area yet" let us know and we can follow up with Openreach about this.



You should get either



"Seasons 1-6 in 60 Seconds" - This means that you can order.

or

"Better broadband is coming" - This means that you haven't been commissioned yet, but will be in the next few days.



If you get anything different now is the time to tell us.



Neil





Sent: Monday, June 10, 2019 at 10:53 AM
From: "Neil Brown" <heathfields@xxxxxxxxx <mailto:heathfields@xxxxxxxxx> >
 To: heathfields@xxxxxxxxxxxxx <mailto:heathfields@xxxxxxxxxxxxx>
 Subject: [heathfields] Status Update #8 - It's good news.





All,


Although we don't have any official update from Openreach. We do understand that they are finishing the commisioning presently, and releasing phases of the network as they complete. We heard that the first parts went live on Friday.


You can check your own situation at https://www.openreach.com/fibre-broadband/fibre-for-home <https://deref-mail.com/mail/client/_iVPIXMc9_A/dereferrer/?redirectUrl=https%3A%2F%2Fwww.openreach.com%2Ffibre-broadband%2Ffibre-for-home>
If you are get as message saying "Seasons 1 - 6 in 60 seconds", then you are one of the lucky ones to of been the first enabled. This means that you are good to go and you can arrange connection with the service provider of your choice. You will need to take that step as it is your choice and contract.


So far only a small section of the estate has been released. Don't be frustrated if you cannot order yet, I myself cannot order, it won't be far away. I don't want to field a number of "when me" questions, to which I don't have the answer. So please don't ask. My best advice is to check on the web every few days and also to register with your IPS as they should email out information and offers once the databse is updated.

Yours,
Neil, Steve, Matthew, Rob and Andy




















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