Thanks, Mike for this. I can't believe a company would just leave its customers in the lirch unless it was simply closing up shop. As an eternal optimist, I feel quite sure someone will pick this distributorship up.
Thanks again! Mary Ellen Earls----- Original Message ----- From: "Michael May" <mikemay@xxxxxxxxxxxxxxxx>
To: <gps-talkusers@xxxxxxxxxxxxx> Sent: Friday, October 22, 2010 10:15 AM Subject: [gps-talkusers] concerned US customers of Sense products
Hello List,Although it is sad to lose GW as the master distributor of Sense products inthe US, there are several good company reputations at stake and I am 100%confident that customers will not be left in the lurch. I am forwarding this message to GW and to Hims so we are all on the same page and I am sure theywould back me up in saying this. I believe you will see the details of the transition over the next 2 to 3weeks. We are pushing internally for specifics. I know some of the staff who will be working in the Hims US office and they are excellent people. I haveworked a lot with Hims on the development of the Sense Nav and aboutdistribution worldwide. They attend all the conferences and often have theirown booth. They are very responsive regarding development and distribution issues. They have given us their assurance that updates to Sense Nav will continue on an annual basis. With the recent release of the Braille Sense OnHand and Voice Sense QX, you can be certain they are quite serious about selling these products in the US. It would only make sense, so to speak, that they honor the warranty of existing customers as well. I don't have any official information from Hims but this is my personalfeeling and understanding of this situation. Sit tight and we will learn thedetails shortly. Mike Michael May, CEO Sendero Group Developers of accessible GPS and distributors of technology for the blind Voice, 530-757-6800 MikeMay@xxxxxxxxxxxxxxxx http://www.senderogroup.com http://www.AccessibleGPS.com http://www.CrashingThrough.comThese transitions are complicated 429 F Street, Suite 4 Davis, CA 95616To change your email settings (unsubscribe, digest only, or vacation mode):http://senderogroup.com/social_media/email.htmAdditionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject.
To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject.
