Re: [foxboro] AW51D Problem

  • From: "Kevin Fitzgerrell" <fitzgerrell@xxxxxxxxx>
  • To: foxboro@xxxxxxxxxxxxx
  • Date: Thu, 12 Jul 2007 20:44:38 +0900

Kashif,

The information after the "Panic" is pretty important for determining
what the problem is.

If this has happened recently, take a look in the output of the dmesg
command or in the /var/adm/messages* files and see what the whole
panic string is.  Alternatively, go to /opt/crash/{letterbug} and do
"strings * | grep panic" and see what the panic strings have been.
There were some CPU issues with Ultrasparc-II CPUs - you may be seeing
cache or writeback data parity issues - these are CPU related.  Other
panic strings may point to memory problems.

64mb of ram seems small for an AW51D - can you email a copy of the
output of vmstat 10 10
in your reply?

Your problem with the display freezing is likely a different issue.
Many users have had an issue with the alarm manager causing the screen
to stop taking mouse/kbd input.  If the mouse moves but can't click
anything, try to log in remotely and kill the alarm manager task.  If
the screen un-freezes then you know that's the issue.  The alarm
manager will restart the next time the alarm button is selected.
There have been a number of Foxboro Helpful Hints and QFs that reduce
the incidence of this problem but I don't know if it is completely
resolved.  What I/A version are you at?

I've seen frequent other problems with the 51D series workstations -
they seem to be significantly less sturdy than the other boxes in the
51A-51E range.  I've had significantly more power supply, cpu and card
failures in these boxes.

If the boxes are being used on a desktop, ensure that they are not
supporting a heavy monitor.  Enough weight on the top of the case when
used horizontally can cause the box to panic or shut down.

Regards,

Kevin FitzGerrell
 
 
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