Tina- I have the same problem. Hopefully someone will post. Taryn. ________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [duxuser-bounce@xxxxxxxxxxxxx] on behalf of Tina Jensen [livin4advntr@xxxxxxxxxxx] Sent: Monday, October 17, 2011 4:11 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] top margin Ok so I know that this isn't a Duxbury question, but I have receive help quickly from posting a question about my Juliet Brailler Embosser before so I am hoping it will work again. Could someone please tell me why my Juliet Classic Embosser will not leave a space at the top of form. I have set it by the USB settings and it still isn't working. Thank you all for your time and advice. Tina