I would suggest you check out help. Everything is there. Alt+h from with-in duxberry. Terry Bray Planning Analyst Planning & Development, EDMTS, Technology Development & Enterprise Infrastructure, BMO Financial Group Phone: 416- 549-6190 Fax: 416-549-6565 E-mail terry.bray@xxxxxxx Mailing Address: Bank Of Montreal 4881 Yonge Street, 8th Floor, YSC1 Yonge & Sheppard Centre Toronto, Ontario M2N 5X3 -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Steven Herrera Sent: Monday, September 27, 2010 10:49 AM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: embosser help I too would like to get some assistance from time to time. Is there a on-line manual, or a trouble shooting site? These would be so help when we, as Duxbury users might have a question or problem, at mid-night, and there is no telephone support. And of course you jest have to get this project finished by morning . Thanks for the help Steve Herrera -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Neal Sent: Friday, September 24, 2010 3:24 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] embosser help Hi List: If you are a registered user of either DBT or MegaDots, then you can contact our technical support at no charge. When contacting technical support you will need to have your software serial or license number. It is also helpful to know the version of your software, your operating system and all other related details. You can contact technical support via telephone or email form 9AM to 4:45 PM ET. the phone is +1 978-692-3000 email is: support@xxxxxxxxxx If you are having problems with your embosser and you are a Duxbury customer we will be happy to help you as outlined above. You may also wish to contact the manufacturer of your embosser and your local dealer you purchased your embosser from. Sincerely, Neal Kuniansky Email: Neal@xxxxxxxxxx * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *