[duxuser] Re: embosser help
- From: "Steven Herrera" <stevenherreraok@xxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Mon, 27 Sep 2010 09:49:12 -0500
I too would like to get some assistance from time to time. Is there a
on-line manual, or a trouble shooting site? These would be so help when we,
as Duxbury users might have a question or problem, at mid-night, and there
is no telephone support. And of course you jest have to get this project
finished by morning . Thanks for the help
Steve Herrera
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Neal
Sent: Friday, September 24, 2010 3:24 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] embosser help
Hi List:
If you are a registered user of either DBT or MegaDots, then you can
contact our technical support at no charge.
When contacting technical support you will need to have your software serial
or license number.
It is also helpful to know the version of your software, your operating
system and all other related details.
You can contact technical support via telephone or email form 9AM to 4:45 PM
ET.
the phone is +1 978-692-3000
email is: support@xxxxxxxxxx
If you are having problems with your embosser and you are a Duxbury customer
we will be happy to help you as outlined above.
You may also wish to contact the manufacturer of your embosser and your
local dealer you purchased your embosser from.
Sincerely,
Neal Kuniansky
Email: Neal@xxxxxxxxxx
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