I am a sighted transcriber. I use Duxbury 10.4 Our volunteer group does books for children (free). I have someone who transcribes in Word. She does not have Duxbury. She sends me a disk and I open it up with Duxbury. I have a number of problems that have occurred over time. 1. The Title page looks correct in Word but when I open it in Duxbury it always starts in cell 3 (showing paragraph). When I look at the document that she sends me it shows skipped lines but in Duxbury it doesn't have the skipped line. 2. The most recent file I received had a larger issue I had to correct. Somehow she changed something in her Word file and the codes changed from [es~para.] to [hl1] I had to go in an individually change each one to a new paragraph starting in cell 3. I tried to use search and replace in my Duxbury print file but I got a message "Are you sure you want to delete the selected text and replace it with the code you've just chosen?" If I said yes it would delete the whole area. Any ideas how to fix these problems? Barb