[duxuser] Re: by the page or by the hour
- From: "Betsy Whitney, Dolphin Press" <brailleit@xxxxxxxxxxxxx>
- To: duxuser@xxxxxxxxxxxxx
- Date: Sun, 21 Jan 2007 10:42:44 -1000
Aloha listers,
It has been my experience that charging for such things as cleaning
up really bad documents or charging rush fees for really tight
turnaround deadlines, does not help. They are happy to pay whatever
it takes to get what they need when they need it, delivered in any
way to where they need it to be.
Betsy
At 10:02 AM 1/21/2007, you wrote:
Is it possible to help educate the customer through a bit of itemized billing?
For example:
An itemized bill that charges for a line item such as
"Cleaning up non-standard MS Word file " 12 hours = lots of money?
The wording may be clumsy but it would give the customer an
automatic education.
Or hopefully encourage them to ask, "So what were the problems with
my Word file?"
I am not sure if this is at all feasible in the "real world"?
Cheers,
Neal
----------
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Warren Figueiredo
Sent: Sunday, January 21, 2007 3:14 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] by the page or by the hour
I've read the thread dealing with less-than-wonderful original word
processing files with interest for I like so many others have spent
a lifetime in cleaning up bad files so they can be transcribed into braille.
For those braille producers who charge for each document, do you
charge a flat rate for the number of braille pages or do you figure
in the processing time it took to come up with a good transcription
or a little bit of both?
Warren
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