by the page or by the hourWarren, I charge my customers a one-time setup fee per document to clean it up. Then, I charge a fixed per-page rate for each copy. If they don't want to pay the setup fee, then I emboss the document exactly as is, regardless of what shape it's in. Steve ----- Original Message ----- From: Warren Figueiredo To: duxuser@xxxxxxxxxxxxx Sent: Sunday, January 21, 2007 14:13 Subject: [duxuser] by the page or by the hour I've read the thread dealing with less-than-wonderful original word processing files with interest for I like so many others have spent a lifetime in cleaning up bad files so they can be transcribed into braille. For those braille producers who charge for each document, do you charge a flat rate for the number of braille pages or do you figure in the processing time it took to come up with a good transcription or a little bit of both? Warren