[duxuser] Re: a strange warning
- From: Sandra McCoy <smccoy67@xxxxxxxxxxx>
- To: duxuser freelists.org <duxuser@xxxxxxxxxxxxx>
- Date: Tue, 22 Jun 2010 14:09:27 -0700
George,
I am in the US to I will call for support here. This started after I
mistakenly changed the embosser setting in the global menu instead of the
document menu. No new software has been installed, just usual Windows updates.
It seems as though DBT doesn't want to recognize the change in the global
setting, which is just fine with me. I didn't want to change that anyway. I
just want to put the old one back and not be seeing this message any more.
Sandy
Subject: [duxuser] Re: a strange warning
Date: Tue, 22 Jun 2010 09:26:07 +0100
From: george@xxxxxxxxxxxxxxxxxxx
To: duxuser@xxxxxxxxxxxxx
Hi Sandy,
Where are you based? If you are in the UK, call us on 01604 792777, or if in
the States, then Phone Support for DBT Win: Monday-Friday, 9:00-4:30 ET at
+1-978-692-3000.
I guess this is something what has recently started to happen? Has anyone
installed new software or changed anything on your system?
George.
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Sandra McCoy
Sent: 22 June 2010 04:29
To: duxuser freelists.org
Subject: [duxuser] Re: a strange warning
George,
I am using 10.7. I got some other answers on this and opened DBT and went
straight to global on the menu bar and uninstalled the Index D embosser that
was entered in my program (I really don't have an embosser where I am. I send
my work off to be embossed.) Then I installed it again with the correct
setting. Even after doing that, I am still getting that message when I close
Duxbury. What do I do about the Permissions issue? I am only one person here
with a license for a single user.
Sandy
Subject: [duxuser] Re: a strange warning
Date: Mon, 21 Jun 2010 07:19:58 +0100
From: george@xxxxxxxxxxxxxxxxxxx
To: duxuser@xxxxxxxxxxxxx
This sounds rather like either a Permissions issue, or perhaps even a full disk.
What version of DBT are you using?
George.
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Sandra McCoy
Sent: 21 June 2010 05:08
To: duxuser freelists.org
Subject: [duxuser] a strange warning
I must have done something wrong with my global embosser setting in Duxbury
because now when I close what I am working on this message pops up on the
screen "Failure saving global settings to configuration file." I had changed
the global embosser setting by mistake to narrow width instead of the document
embosser setting when I was working on something. I have tried changing the
global setting back to wide width with both lengths of paper but the Failure
sign keeps popping up.
Sandy
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