Hi Sandy, Where are you based? If you are in the UK, call us on 01604 792777, or if in the States, then Phone Support for DBT Win: Monday-Friday, 9:00-4:30 ET at +1-978-692-3000. I guess this is something what has recently started to happen? Has anyone installed new software or changed anything on your system? George. From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Sandra McCoy Sent: 22 June 2010 04:29 To: duxuser freelists.org Subject: [duxuser] Re: a strange warning George, I am using 10.7. I got some other answers on this and opened DBT and went straight to global on the menu bar and uninstalled the Index D embosser that was entered in my program (I really don't have an embosser where I am. I send my work off to be embossed.) Then I installed it again with the correct setting. Even after doing that, I am still getting that message when I close Duxbury. What do I do about the Permissions issue? I am only one person here with a license for a single user. Sandy ________________________________ Subject: [duxuser] Re: a strange warning Date: Mon, 21 Jun 2010 07:19:58 +0100 From: george@xxxxxxxxxxxxxxxxxxx To: duxuser@xxxxxxxxxxxxx This sounds rather like either a Permissions issue, or perhaps even a full disk. What version of DBT are you using? George. ________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Sandra McCoy Sent: 21 June 2010 05:08 To: duxuser freelists.org Subject: [duxuser] a strange warning I must have done something wrong with my global embosser setting in Duxbury because now when I close what I am working on this message pops up on the screen "Failure saving global settings to configuration file." I had changed the global embosser setting by mistake to narrow width instead of the document embosser setting when I was working on something. I have tried changing the global setting back to wide width with both lengths of paper but the Failure sign keeps popping up. Sandy ________________________________ The New Busy think 9 to 5 is a cute idea. Combine multiple calendars with Hotmail. Get busy. <http://www.windowslive.com/campaign/thenewbusy?tile=multicalendar&oci d=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_5> ________________________________ Hotmail is redefining busy with tools for the New Busy. Get more from your inbox. See how. <http://www.windowslive.com/campaign/thenewbusy?ocid=PID28326::T:WLMTA GL:ON:WL:en-US:WM_HMP:042010_2>