Hello,
It sounds like you need to get your embosser serviced. For the Index line of
Braille Embossers you need to contact Humanware. Sorry I don’t have their
toll-free number. You will probably need an RMA before sending it in.
Milton
From: duxuser-bounce@xxxxxxxxxxxxx <duxuser-bounce@xxxxxxxxxxxxx> On Behalf Of
Nina Schmidt
Sent: Tuesday, June 16, 2020 1:47 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Setting up DBT with an Index embosser
My Institution will probably have to buy a new braille printer. We now print
most of school text books on index 4wave an we just notice that some dots are
not readable. We will try to repaire it.
Anyway, is printing easier/cheaper on fan (z) paper nowdays or on regular? We
noticed the heads on our other table top braille printers soon start to loose
the grip to pull the paper one by one and we have to do it by ourselves. So
thus could be then the reason to buy a z folded braille printer. What do you
think?
Thanks for your opinion.
Nina from Slovenia
V tor., 16. jun. 2020 18:05 je oseba Milton <mota1252@xxxxxxxxx
<mailto:mota1252@xxxxxxxxx> > napisala:
Hello,
I’m using the Index Basic D5 and when I got it it came with drivers that were
on a thumb drive and that the driver had to be installed. Once the driver was
installed you will need to go into the properties to set some configuration. I
had to get help to do that with tech support from Humanware.
I had an older Index Basic D4 before my 5 and that one had to be setup using
the Generic Text Printer Driver.
It will help very much if the original poster of this thread would have given
the model number of the Index embosser so that the question could be
specifically answered.
Milton
From: duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx>
<duxuser-bounce@xxxxxxxxxxxxx <mailto:duxuser-bounce@xxxxxxxxxxxxx> > On Behalf
Of Eileen Scrivani (Redacted sender "etscrivani" for DMARC)
Sent: Tuesday, June 16, 2020 10:14 AM
To: duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
Subject: [duxuser] Re: Setting up DBT with an Index embosser
Barry,
I have a friend who recently needed to install drivers for an older Index
printer. I don’t know the exact model they use. She was able to find the driver
name in the manual for the printer. I don’t have more information other to say
that the Index needs to be connected directly to a USB port and not through a
USB hub.
HTH.
Eileen
From: Barry (Redacted sender "ausbarron" for DMARC)
Sent: Tuesday, June 16, 2020 10:01 AM
To: duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx>
<duxuser@xxxxxxxxxxxxx <mailto:duxuser@xxxxxxxxxxxxx> >
Subject: [duxuser] Setting up DBT with an Index embosser
Hi to All,
I need to set up DBT 12 with an Index Version 3 embosser. I have a computer
running Windows 10.
I understand I need to set up my embosser as a Windows printer Do I need to
download a driver, and if so, which one do I use? I looked on the Index site
and there seem to be a couple that might work.
I’m grateful for any assistance.
Barry.
Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
