Hi Susan,
You're way ahead of me on this one. I just had difficulty believing that a
manufacturer would sell the same model keyboard with two different chip
sets. I should have remembered the "change without notice" disclaimer.
Steve
On Wednesday 3/24/04 14:17 Susan wrote:
Steve,
We did try switching the keyboards. Those that wouldn't do 6-key entry on one computer wouldn't do 6-key entry on another computer that had a working keyboard originally. So in this case, I can say for certain it was the keyboard itself.
Susan
Steve Dresser wrote on 3/24/2004, 12:03 PM:
Susan,
Unless you substituted a working keyboard for a non-working one, you really don't know for sure if the problem lies with the keyboard, or with the keyboard driver in the machine where the keyboard didn't work correctly. This question may have as much to do with software as it does with hardware.
Steve
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