[duxuser] Re: Error Message when opening DBT11.1
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Sun, 11 Nov 2012 13:22:01 -0000
Hi Dani,
As David has said, you will need to contact Duxbury to fix this one.
At the risk of starting a family argument, it was almost certainly the
BIOS update which caused your problem.
George.
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Dani L Pagador
Sent: 11 November 2012 06:18
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Error Message when opening DBT11.1
Hi, Everyone.
When I tried opening DBT11.1 today, I got the following message:
"Activation is now required: Error 0x80041004 Single-user license
#**** [Computer name] ****"
I tried reactivating and got:
"The Web Server encountered a miscellaneous error. The error message
appears below.
Error message:
SFAIL_DUPLICATE_LOCATION"
DBT11.1 was only installed and activated on this computer.
My husband was doing maintenance last night and needed to update the
computer bios before installing a program for school. Could the update
of the bios have caused DBT to be deactivated? What should I do to
prevent deactivations in future?
Thanks,
Dani
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