I can emboss using WORD. Is that what you mean?
On Thu, Oct 26, 2017 at 11:33 AM, Steve Dresser <s.dresser@xxxxxxxxxxx>
wrote:
Hi Christi,
Based on my experience with embossers, I’d say your problem is hardware
related. If your embosser has a way to print a page independent of the
computer, you might try using it. If the problem occurs then, you’ll know
it has nothing to do with Duxbury. If embossing is normal, then your IT
person’s hypothesis may be more reasonable. In any case, it’s worth
checking out.
Steve
*From:* duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx]
*On Behalf Of *Kristi Kerr
*Sent:* October 26, 2017 10:52
*To:* duxuser@xxxxxxxxxxxxx
*Subject:* [duxuser] Duxbury/Embosser question
I have been having a problem with our new ViewPlus Premier 100 with
Inkconnect. I emboss from Duxbury each time I emboss. A TC in my office who
is more tech savvy than I has suggested that the problem I'm having sounds
like a software problem rather than a problem with the mechanics of the
embosser. The problem: the embosser makes a loud "clunk" after which the
margin (on one side or the other of the document) shifts to embossing off
the edge of the page. The tech person at ViewPlus stated that he doesn't
know much about Duxbury. I do know at least one other person who has been
using Duxbury with the same unit (no Inkconnect) for some years. I haven't
been able to contact them to find out if this has ever been a problem for
them. Have any of you encountered this, or have any of you @ Duxbury heard
of this problem before?
Thanks for any input you might have.
Kristi
--
Kristi Kerr
.kristi .kerr
Braille Transcriptionist
kkerr@xxxxxxxxx
kristi.kerr@xxxxxxxxxxxxxxxxx
Van Buren ISD
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