to add to Dori's questions about sending the bookport back and I don't need to send mine back so far but during a cleanup and reorganization here at the house someone accidentally threw away the bookport box. Is that going to be a problem if I ever need to send it back? I would take it to a U P S store and have them pack it since they pack things carefully. Margo and Elmo ----- Original Message ----- From: Dory To: bookport@xxxxxxxxxxxxx Sent: Thursday, August 11, 2005 11:31 AM Subject: [bookport] returning the bpRe: Re: bp not working Thanks, Pam. I was not on the line with you and Marion for the whole conversation and so did not hear about sending it to the repair department. May I assume that all we need to ship back is the unit itself? And, is it ok to ship with flash card and batteries installed Dory doryfish@xxxxxxxxxxx