[bookport] Re: my bookport problem revisited
- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 09 May 2005 13:34:01 -0400
You can get to the device manager by picking properties on My Computer.
Then, the dird tab is Hardware. The first button is Device Manager.
>>> melissatucker4@xxxxxxxxxxxxxx Monday, May 09, 2005 1:06:35 PM >>>
it shows either a removable g or h drive.
----- Original Message -----
From: "Walt Smith" <WSmith@xxxxxxxxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, May 09, 2005 8:43 AM
Subject: [bookport] Re: my bookport problem revisited
>I don't understand what you mean that you "checked two USB cables and
> ports." Where did you check these? If the BP isn't attached at all,
what
> normally shows up when you open My Computer?=20
>
> -----Original Message-----
> From: bookport-bounce@xxxxxxxxxxxxx
> [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Melissa Tucker
> Sent: Monday, May 09, 2005 5:26 AM
> To: bookport@xxxxxxxxxxxxx
> Subject: [bookport] my bookport problem revisited
>
> I'm posting again because I'm going to give more information than I
did
> the last time in hopes that some one can tell me what to do. I'm
using
> windows xp, I checked two USB cables and ports, and also checked two
> flash cards. My bookport is reading the cards, but when connected
to
> the computer, I get a message saying that USB device has
malfunctioned
> and is not recognized. Usually when I plug in a device it's not
> familiar with, it says something like found new hardware. Anyway,
This
> happened when I installed the new beta firmware. I tried a new set
of
> batteries. I also tried uninstalling the beta files on my computer
and
> using the regular bp_setup.exe file. That doesn't work. I'm not
sure
> what happened, but when I plugged up the bp to transfer more files,
the
> bookport said something like bad file name, and the next thing I
know,
> it's not recognized. Is there a patch or something I can download
to
> assist the computer in recognizing the bookport?
>
>
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