[bookport] Re: bookport not recognized

  • From: "Melissa Tucker" <melissatucker4@xxxxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 9 May 2005 13:30:45 -0400

xp pro

----- Original Message ----- 
From: "MICHAEL MCCARTY" <mmccarty@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, May 09, 2005 1:26 PM
Subject: [bookport] Re: bookport not recognized


> What version of Windows are you running?
> 
> 
> Michael McCarty
> Fred's Head Database Coordinator
> American Printing House for the Blind
> www.aph.org
> 
>>>> melissatucker4@xxxxxxxxxxxxxx 05/09/05 01:03PM >>>
> I don't remember how to get into device manager.  It's just something I
> 
> haven't worked with yet.
> ----- Original Message ----- 
> From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Monday, May 09, 2005 8:50 AM
> Subject: [bookport] Re: bookport not recognized
> 
> 
>> What you want to do in this situation is go to device manager and
> remove
>> the device that Windows does not recognize.  Once you do that, you
>> should be able to connect.
>>
>>>>> melissatucker4@xxxxxxxxxxxxxx Monday, May 09, 2005 2:42:02 AM >>>
>> I'm having this same problem, and I removed the set of btteries I
> had
>> in it,
>> and put a new set in.  My computer doesn't say "found new hardware"
> it
>> says
>> that this device has malfunctioned and I'm to click this message for
>> more
>> information.  The message says to switch devices.  I have no other
>> portable
>> devices connected.  The bookport works fine, but I can't get the
>> computer to
>> recognize it.
>> ----- Original Message ----- 
>> From: "Cheryl and Dash Lenartiene" <Dashman@xxxxxxxxxxxx>
>> To: <bookport@xxxxxxxxxxxxx>
>> Sent: Saturday, April 16, 2005 10:02 PM
>> Subject: [bookport] Re: bookport not recognized
>>
>>
>>> Kurt,
>>>     I had this problem several times, after my BP would lock up
>> during
>>> transfers.  Windows kept saying "found new hardware.  Could not
>> install
>>> because the device is malfunctioning."  I was able to resolve this
>> by
>>> removing the batteries and then reinstalling them.  (I did this
>> because
>>> the
>>> BP had also completely locked up.)  This resolved the problem for
>> me.
>>>     I don't know if you tried this, or if anyone suggested it to
> you.
>> If
>>> so, and it was mentioned on the list, I apologize.
>>> Cheryl
>>> ----- Original Message ----- 
>>> From: "Kurt E. Yount" <blsmass@xxxxxxxx>
>>> To: <bookport@xxxxxxxxxxxxx>
>>> Sent: Saturday, April 16, 2005 4:56 PM
>>> Subject: [bookport] bookport not recognized
>>>
>>>
>>>> The bookport is not recognized when it is plugged in.  Explorer
> does
>> not
>>>> see it as a separate drive.  This is bad, real bad.  Kurt
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>> 
> 
> 
>

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