xp pro ----- Original Message ----- From: "MICHAEL MCCARTY" <mmccarty@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, May 09, 2005 1:26 PM Subject: [bookport] Re: bookport not recognized > What version of Windows are you running? > > > Michael McCarty > Fred's Head Database Coordinator > American Printing House for the Blind > www.aph.org > >>>> melissatucker4@xxxxxxxxxxxxxx 05/09/05 01:03PM >>> > I don't remember how to get into device manager. It's just something I > > haven't worked with yet. > ----- Original Message ----- > From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Monday, May 09, 2005 8:50 AM > Subject: [bookport] Re: bookport not recognized > > >> What you want to do in this situation is go to device manager and > remove >> the device that Windows does not recognize. Once you do that, you >> should be able to connect. >> >>>>> melissatucker4@xxxxxxxxxxxxxx Monday, May 09, 2005 2:42:02 AM >>> >> I'm having this same problem, and I removed the set of btteries I > had >> in it, >> and put a new set in. My computer doesn't say "found new hardware" > it >> says >> that this device has malfunctioned and I'm to click this message for >> more >> information. The message says to switch devices. I have no other >> portable >> devices connected. The bookport works fine, but I can't get the >> computer to >> recognize it. >> ----- Original Message ----- >> From: "Cheryl and Dash Lenartiene" <Dashman@xxxxxxxxxxxx> >> To: <bookport@xxxxxxxxxxxxx> >> Sent: Saturday, April 16, 2005 10:02 PM >> Subject: [bookport] Re: bookport not recognized >> >> >>> Kurt, >>> I had this problem several times, after my BP would lock up >> during >>> transfers. Windows kept saying "found new hardware. Could not >> install >>> because the device is malfunctioning." I was able to resolve this >> by >>> removing the batteries and then reinstalling them. (I did this >> because >>> the >>> BP had also completely locked up.) This resolved the problem for >> me. >>> I don't know if you tried this, or if anyone suggested it to > you. >> If >>> so, and it was mentioned on the list, I apologize. >>> Cheryl >>> ----- Original Message ----- >>> From: "Kurt E. Yount" <blsmass@xxxxxxxx> >>> To: <bookport@xxxxxxxxxxxxx> >>> Sent: Saturday, April 16, 2005 4:56 PM >>> Subject: [bookport] bookport not recognized >>> >>> >>>> The bookport is not recognized when it is plugged in. Explorer > does >> not >>>> see it as a separate drive. This is bad, real bad. Kurt >>>> >>>> >>> >>> >>> >> >> >> > > >