[bookport] Re: my bookport problem revisited
- From: "Melissa Tucker" <melissatucker4@xxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 10 May 2005 20:50:32 -0400
I just saw this message. No I don't, but the bookport reads both cards with
no problem.
----- Original Message -----
From: "ROB MEREDITH" <rmeredith@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, May 10, 2005 9:23 AM
Subject: [bookport] Re: my bookport problem revisited
> Melissa:
>
> Do you have a flash card reader?
>
>>>> melissatucker4@xxxxxxxxxxxxxx 05/09/05 03:13PM >>>
> I believe so, but not sure. As I connected the cable to the bookport,
> the
> bookport was silent. I had my headphones on. As soon as I connected
> it,
> don't remember the exact message, but it gave me a bunch of the letter
> f and
> bad file name or something like that. I formatted my 2 gig card after
> this
> happened by pressing the four buttons on the corners of the bookport.
> Before I did that, the bookport was reading just fine. I have a 64k
> card
> that came with the unit, and inserted it. It is reading files just
>
> fine. A few things I might ask before we give up on device manager.
> First
> of all, is the USB root hub supposed to have two or three ports? The
> device
> manager says three, but I only see two. I was wondering also, if I did
> a
> system restore like from yesterday, would it make a difference in the
> bookport connecting? Also, this doesn't make since to me, but when the
>
> message comes up: device not recognized, there is also a message that
> pops
> up saying "new hardware found" but no matter what I do, I can't get to
> the
> rest of it to see what's going on. I've been as thorough as I can
> about
> this.----- Original Message -----
> From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>; <melissatucker4@xxxxxxxxxxxxxx>
> Sent: Monday, May 09, 2005 1:58 PM
> Subject: [bookport] Re: my bookport problem revisited
>
>
>> You are looking for devices that are not recognized. You can tell
> which
>> ones are not recognized because they will be open in the tree view.
>>
>>
>>>>> melissatucker4@xxxxxxxxxxxxxx Monday, May 09, 2005 1:46:46 PM >>>
>> Ok, I'm in device manager. What am I looking for in terms of
> bookport
>> stuff
>> that should or should not be there?
>> ----- Original Message -----
>> From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
>> To: <bookport@xxxxxxxxxxxxx>
>> Sent: Monday, May 09, 2005 1:34 PM
>> Subject: [bookport] Re: my bookport problem revisited
>>
>>
>>> You can get to the device manager by picking properties on My
>> Computer.
>>> Then, the dird tab is Hardware. The first button is Device
> Manager.
>>>
>>>
>>>>>> melissatucker4@xxxxxxxxxxxxxx Monday, May 09, 2005 1:06:35 PM
>>>>
>>> it shows either a removable g or h drive.
>>> ----- Original Message -----
>>> From: "Walt Smith" <WSmith@xxxxxxxxxxxxxxxxxxxxx>
>>> To: <bookport@xxxxxxxxxxxxx>
>>> Sent: Monday, May 09, 2005 8:43 AM
>>> Subject: [bookport] Re: my bookport problem revisited
>>>
>>>
>>>>I don't understand what you mean that you "checked two USB cables
>> and
>>>> ports." Where did you check these? If the BP isn't attached at
> all,
>>> what
>>>> normally shows up when you open My Computer?=20
>>>>
>>>> -----Original Message-----
>>>> From: bookport-bounce@xxxxxxxxxxxxx
>>>> [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Melissa Tucker
>>>> Sent: Monday, May 09, 2005 5:26 AM
>>>> To: bookport@xxxxxxxxxxxxx
>>>> Subject: [bookport] my bookport problem revisited
>>>>
>>>> I'm posting again because I'm going to give more information than
> I
>>> did
>>>> the last time in hopes that some one can tell me what to do. I'm
>>> using
>>>> windows xp, I checked two USB cables and ports, and also checked
>> two
>>>> flash cards. My bookport is reading the cards, but when connected
>>> to
>>>> the computer, I get a message saying that USB device has
>>> malfunctioned
>>>> and is not recognized. Usually when I plug in a device it's not
>>>> familiar with, it says something like found new hardware. Anyway,
>>> This
>>>> happened when I installed the new beta firmware. I tried a new
> set
>>> of
>>>> batteries. I also tried uninstalling the beta files on my
> computer
>>> and
>>>> using the regular bp_setup.exe file. That doesn't work. I'm not
>>> sure
>>>> what happened, but when I plugged up the bp to transfer more
> files,
>>> the
>>>> bookport said something like bad file name, and the next thing I
>>> know,
>>>> it's not recognized. Is there a patch or something I can download
>>> to
>>>> assist the computer in recognizing the bookport?
>>>>
>>>>
>>>
>>>
>>
>>
>>
>
>
>
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