Dale: Old software won't make a difference. APH does not supply any USB drivers = for the Book Port. I am wondering why your device doesn't show up as = something like "TTSMP3 Player." That is very odd, and may be a clue. >>> dale@xxxxxxxxxxxxxxx 10/29/04 02:23PM >>> The 1.04 installed fine but transfer software still doesn't recognise = the=20 bookport. Maybe need old version of transfer software as well. I did look under device manager inside control panel and it just says it = is=20 a generic volume storage device - it doesn't call it the TTS... that it = is=20 meant to be. Dale. At 12:29 AM 30/10/2004, you wrote: >No, if you just tell me where to download and rename that is fine. >The self installers never worked for the firmware upgrades - I had to >always copy the files across manually anyway. > >Dale. > >At 07:56 PM 29/10/2004, you wrote: > > >Dase: > > > >We need to get you to try firmware version 1.0.4 to see if it is = recognized=3D > > with that version. Do you need us to create a self-executing version = of =3D > >the updater for you? > > > > >>> dale@xxxxxxxxxxxxxxx Friday, October 29, 2004 1:45:29 AM >>> > >My device is still not recognised by the transfer software. > >Is there a new version of the transfer software or firmware to try? > > > >Dale. > > > >At 10:21 PM 4/10/2004, you wrote: > > > > >Hi Jerry. > > > > > >We'd love to confirm or reject this possibility. Could I possibly = get =3D > >you =3D3D > > >to temporarily revert back to a previous firmware and see if the = problem =3D > >=3D3D > > >fixes itself? > > > > > >Which version did you have before? > > > > > > > > > >>> jerry.neufeld@xxxxxxxxxx Sunday, October 03, 2004 10:16:52 PM = >>> > > >Joni, I doubt very much that s p 2 is the guilty party here since a = =3D > >number > > >of us having this problem have not yet incorporated Microsoft's = latest > > >package. With the previous version of the firmware that I had, all of = my > > >computers, my wife and I have six, those used here at home and in the = =3D3D > > >office > > >at school, worked perfectly, all machines running x p pro. Now, only = one =3D > >=3D3D > > >of > > >these machines recognizes the BookPort. Although elusive, I am sure, = I =3D > >=3D3D > > >think > > >the bug lives in the BookPort's firmware. > > > > > >All the best, > > > > > >Jerry > > > > > > > > >----- Original Message -----=3D3D20 > > >From: "Joni Colver" <july77@xxxxxxxxxxxxxx> > > >To: <bookport@xxxxxxxxxxxxx> > > >Sent: Sunday, October 03, 2004 5:08 PM > > >Subject: [bookport] Re: device no longer recongnizedafterfirmware = upgrade > > > > > > > > > > Dale and others having problems you might want to go to: > > > > > > > > http://www.support.microsoft.com/=3D3D20=3D20=20 > > > > > > > > and search for something like "usb device not recognized" because = =3D > >there > > >are > > > > lots of articles listed regarding this issue. There is one about = =3D3D > > >problems > > > > with certain chip sets and SP2, USB drivers not being updated = with=20 > SP2 =3D > >=3D3D > > >and > > > > USB problems for people using Windows 2000. Maybe something there = =3D > >will =3D3D > > >be > > > > relevant to some of the problems people are having with the device = not > > >being > > > > recognized. Good luck. Hope this doesn't happen to me when I = install > > >SP2! > > > > > > > > Joni > > > > ----- Original Message -----=3D3D20 > > > > From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx> > > > > To: <bookport@xxxxxxxxxxxxx> > > > > Sent: Sunday, October 03, 2004 2:07 PM > > > > Subject: [bookport] Re: device no longer recongnizedafterfirmware = =3D3D > > >upgrade > > > > > > > > > > > > Well I have sort of done this. > > > > On my system I have a dual boot OS setup. The second OS is just = =3D > >another > > > > version of XP Pro which I don't muck with. I am a real fiddler = and > > >tweaker > > > > and sometimes ruin things and have to wait for sighted help in = safe =3D > >mode > > > > and have the other backup OS. > > > > > > > > At the moment the only real difference in the other OS is that I = have =3D > >=3D3D > > >not > > > > installed xp service pack 2 upgrade. It has obviously identical > > >processor, > > > > memory, usb ports and devices etc. > > > > > > > > I just went over to it, installed the transfer software and presto > > >bookport > > > > is recognised and works perfectly on that second OS. > > > > > > > > Come back to my main OS and the software just doesn't recognise = it. > > > > > > > > I am now guessing service pack2 has reacted with my system. > > > > > > > > I will have to uninstall service pack2 to test this theory. After = I =3D > >do > > > > some backups I will test this out. > > > > > > > > Dale. > > > > > > > > At 10:41 PM 3/10/2004, you wrote: > > > > > > > > >Hi listers: > > > > > > > > > >This is probably extreeme, but, has anyone yet tried re-installing= > > >Windows > > > > >from scratch to see if Windows would recognize Bookport? > > > > > > > > > > > > > > > > > > > > F.ree Software Forever > > > > > > > > If you would like some f.ree software just for reading my = signature =3D > >=3D3D > > >check > > > > out the link below > > > > > > > > Better still, if you want more f.ree software all the time you can = =3D > >join > > > > this pri.vate membership site for a one time payment - it offe.rs > > > > incredible value and I am a m.ember myself: > > > > > > > > http://www.dalereardon.com/software/=3D3D20=3D20=20 > > > > > > > > Dale Reardon > > > > PO Box 4033 > > > > Wembley > > > > Western Australia 6014 > > > > Australia > > > > Phone: +61418138849 > > > > Fax: +61893888671 > > > > Email: signature@xxxxxxxxxxxxxxx=3D3D20=3D20=20 > > > > > > > > > > > > . > > > > > > > > > > > > > > > > > > > > > > > > > >F.ree Software Forever > > > >If you would like some f.ree software just for reading my signature =3D > >check=3D20 > >out the link below > > > >Better still, if you want more f.ree software all the time you can = join=3D20 > >this pri.vate membership site for a one time payment - it offe.rs=3D20 > >incredible value and I am a m.ember myself: > > > >http://www.dalereardon.com/software/=3D20=20 > > > >Dale Reardon > >PO Box 4033 > >Wembley > >Western Australia 6014 > >Australia > >Phone: +61418138849 > >Fax: +61893888671 > >Email: signature@xxxxxxxxxxxxxxx=3D20=20 > > > > > >. =3D20 > > > > >F.ree Software Forever > >If you would like some f.ree software just for reading my signature check >out the link below > >Better still, if you want more f.ree software all the time you can join >this pri.vate membership site for a one time payment - it offe.rs >incredible value and I am a m.ember myself: > >http://www.dalereardon.com/software/=20 > >Dale Reardon >PO Box 4033 >Wembley >Western Australia 6014 >Australia >Phone: +61418138849 >Fax: +61893888671 >Email: signature@xxxxxxxxxxxxxxx=20 > > >. F.ree Software Forever If you would like some f.ree software just for reading my signature = check=20 out the link below Better still, if you want more f.ree software all the time you can join=20 this pri.vate membership site for a one time payment - it offe.rs=20 incredible value and I am a m.ember myself: http://www.dalereardon.com/software/=20 Dale Reardon PO Box 4033 Wembley Western Australia 6014 Australia Phone: +61418138849 Fax: +61893888671 Email: signature@xxxxxxxxxxxxxxx=20 . =20