[bookport] Re: device no longer recongnizedafterfirmwareupgrade
- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 29 Oct 2004 14:48:51 -0400
OK Dale. Next question. Has this device ever been recognized on that =
computer?
>>> dale@xxxxxxxxxxxxxxx Friday, October 29, 2004 2:23:16 PM >>>
The 1.04 installed fine but transfer software still doesn't recognise =
the=20
bookport.
Maybe need old version of transfer software as well.
I did look under device manager inside control panel and it just says it =
is=20
a generic volume storage device - it doesn't call it the TTS... that it =
is=20
meant to be.
Dale.
At 12:29 AM 30/10/2004, you wrote:
>No, if you just tell me where to download and rename that is fine.
>The self installers never worked for the firmware upgrades - I had to
>always copy the files across manually anyway.
>
>Dale.
>
>At 07:56 PM 29/10/2004, you wrote:
>
> >Dase:
> >
> >We need to get you to try firmware version 1.0.4 to see if it is =
recognized=3D
> > with that version. Do you need us to create a self-executing version =
of =3D
> >the updater for you?
> >
> > >>> dale@xxxxxxxxxxxxxxx Friday, October 29, 2004 1:45:29 AM >>>
> >My device is still not recognised by the transfer software.
> >Is there a new version of the transfer software or firmware to try?
> >
> >Dale.
> >
> >At 10:21 PM 4/10/2004, you wrote:
> >
> > >Hi Jerry.
> > >
> > >We'd love to confirm or reject this possibility. Could I possibly =
get =3D
> >you =3D3D
> > >to temporarily revert back to a previous firmware and see if the =
problem =3D
> >=3D3D
> > >fixes itself?
> > >
> > >Which version did you have before?
> > >
> > >
> > > >>> jerry.neufeld@xxxxxxxxxx Sunday, October 03, 2004 10:16:52 PM =
>>>
> > >Joni, I doubt very much that s p 2 is the guilty party here since a =
=3D
> >number
> > >of us having this problem have not yet incorporated Microsoft's =
latest
> > >package. With the previous version of the firmware that I had, all of =
my
> > >computers, my wife and I have six, those used here at home and in the =
=3D3D
> > >office
> > >at school, worked perfectly, all machines running x p pro. Now, only =
one =3D
> >=3D3D
> > >of
> > >these machines recognizes the BookPort. Although elusive, I am sure, =
I =3D
> >=3D3D
> > >think
> > >the bug lives in the BookPort's firmware.
> > >
> > >All the best,
> > >
> > >Jerry
> > >
> > >
> > >----- Original Message -----=3D3D20
> > >From: "Joni Colver" <july77@xxxxxxxxxxxxxx>
> > >To: <bookport@xxxxxxxxxxxxx>
> > >Sent: Sunday, October 03, 2004 5:08 PM
> > >Subject: [bookport] Re: device no longer recongnizedafterfirmware =
upgrade
> > >
> > >
> > > > Dale and others having problems you might want to go to:
> > > >
> > > > http://www.support.microsoft.com/=3D3D20=3D20=20
> > > >
> > > > and search for something like "usb device not recognized" because =
=3D
> >there
> > >are
> > > > lots of articles listed regarding this issue. There is one about =
=3D3D
> > >problems
> > > > with certain chip sets and SP2, USB drivers not being updated =
with=20
> SP2 =3D
> >=3D3D
> > >and
> > > > USB problems for people using Windows 2000. Maybe something there =
=3D
> >will =3D3D
> > >be
> > > > relevant to some of the problems people are having with the device =
not
> > >being
> > > > recognized. Good luck. Hope this doesn't happen to me when I =
install
> > >SP2!
> > > >
> > > > Joni
> > > > ----- Original Message -----=3D3D20
> > > > From: "Dale Reardon" <dale@xxxxxxxxxxxxxxx>
> > > > To: <bookport@xxxxxxxxxxxxx>
> > > > Sent: Sunday, October 03, 2004 2:07 PM
> > > > Subject: [bookport] Re: device no longer recongnizedafterfirmware =
=3D3D
> > >upgrade
> > > >
> > > >
> > > > Well I have sort of done this.
> > > > On my system I have a dual boot OS setup. The second OS is just =
=3D
> >another
> > > > version of XP Pro which I don't muck with. I am a real fiddler =
and
> > >tweaker
> > > > and sometimes ruin things and have to wait for sighted help in =
safe =3D
> >mode
> > > > and have the other backup OS.
> > > >
> > > > At the moment the only real difference in the other OS is that I =
have =3D
> >=3D3D
> > >not
> > > > installed xp service pack 2 upgrade. It has obviously identical
> > >processor,
> > > > memory, usb ports and devices etc.
> > > >
> > > > I just went over to it, installed the transfer software and presto
> > >bookport
> > > > is recognised and works perfectly on that second OS.
> > > >
> > > > Come back to my main OS and the software just doesn't recognise =
it.
> > > >
> > > > I am now guessing service pack2 has reacted with my system.
> > > >
> > > > I will have to uninstall service pack2 to test this theory. After =
I =3D
> >do
> > > > some backups I will test this out.
> > > >
> > > > Dale.
> > > >
> > > > At 10:41 PM 3/10/2004, you wrote:
> > > >
> > > > >Hi listers:
> > > > >
> > > > >This is probably extreeme, but, has anyone yet tried re-installing=
> > >Windows
> > > > >from scratch to see if Windows would recognize Bookport?
> > > >
> > > >
> > > >
> > > >
> > > > F.ree Software Forever
> > > >
> > > > If you would like some f.ree software just for reading my =
signature =3D
> >=3D3D
> > >check
> > > > out the link below
> > > >
> > > > Better still, if you want more f.ree software all the time you can =
=3D
> >join
> > > > this pri.vate membership site for a one time payment - it offe.rs
> > > > incredible value and I am a m.ember myself:
> > > >
> > > > http://www.dalereardon.com/software/=3D3D20=3D20=20
> > > >
> > > > Dale Reardon
> > > > PO Box 4033
> > > > Wembley
> > > > Western Australia 6014
> > > > Australia
> > > > Phone: +61418138849
> > > > Fax: +61893888671
> > > > Email: signature@xxxxxxxxxxxxxxx=3D3D20=3D20=20
> > > >
> > > >
> > > > .
> > > >
> > > >
> > > >
> > > >
> >
> >
> >
> >
> >F.ree Software Forever
> >
> >If you would like some f.ree software just for reading my signature =3D
> >check=3D20
> >out the link below
> >
> >Better still, if you want more f.ree software all the time you can =
join=3D20
> >this pri.vate membership site for a one time payment - it offe.rs=3D20
> >incredible value and I am a m.ember myself:
> >
> >http://www.dalereardon.com/software/=3D20=20
> >
> >Dale Reardon
> >PO Box 4033
> >Wembley
> >Western Australia 6014
> >Australia
> >Phone: +61418138849
> >Fax: +61893888671
> >Email: signature@xxxxxxxxxxxxxxx=3D20=20
> >
> >
> >. =3D20
>
>
>
>
>F.ree Software Forever
>
>If you would like some f.ree software just for reading my signature check
>out the link below
>
>Better still, if you want more f.ree software all the time you can join
>this pri.vate membership site for a one time payment - it offe.rs
>incredible value and I am a m.ember myself:
>
>http://www.dalereardon.com/software/=20
>
>Dale Reardon
>PO Box 4033
>Wembley
>Western Australia 6014
>Australia
>Phone: +61418138849
>Fax: +61893888671
>Email: signature@xxxxxxxxxxxxxxx=20
>
>
>.
F.ree Software Forever
If you would like some f.ree software just for reading my signature =
check=20
out the link below
Better still, if you want more f.ree software all the time you can join=20
this pri.vate membership site for a one time payment - it offe.rs=20
incredible value and I am a m.ember myself:
http://www.dalereardon.com/software/=20
Dale Reardon
PO Box 4033
Wembley
Western Australia 6014
Australia
Phone: +61418138849
Fax: +61893888671
Email: signature@xxxxxxxxxxxxxxx=20
. =20
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