Larry has stated that he believes the incompatibility problem experienced with the old BP has been dealt with for the new unit.
Bruce -- Bruce Toews Skype ID: o.canada E-mail and MSN/Windows Messenger: DogRiver@xxxxxxxx LiveJournal: http://brucetola.livejournal.com Radio Show and Podcast: http://www.totw.net Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com On Mon, 9 Apr 2007, stacey robinson wrote:
Hi Pamela,I'm planning to purchase one of th enew bookports when they come out. I just got my laptop after Christmas. Is there any reason why th enew bookport wouldn't work with mynew laptop running windows xp?Thanks, Stacey and GEB dog Chesley staceyr75@xxxxxxxxxxxxx ----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, April 09, 2007 8:19 AM Subject: [bookport] Re: connecting the bookport to the pcHello: There are some instances where the processor and USB port on the PC is not compatible with the Book Port. Since we know it works on other computers, that is likely the case here. The only other thing I would suggest is if you have used other storage devices on the new computer, such as a digital camera--anything that shows up as a Removable Disk that would be assigned to f, g, etc., then you may need to reassign the drive letter to the Book Port. A good way to test this is to look in My Computer or Windows Explorer while the Book Port is connected and see if it shows up. If it doesn't, then you need to reassign the drive letter. If it does show up, disconnect the Book Port and see if the letter disappears. The directions for doing this are in the User's Manual. If it disappears when you disconnect it, and you haven't used any other devices that could be causing this, then you have an Incompatible Chip Set. The conflict usually occurs with AMD Athlon Chipsets. Since you have another PC to use, you may just want to go with that one. However, if you want the Book Port to work with this computer, then you'd need to go out and purchase a ADPCI card, which essentially gives you another USB Port. You would connect the Book Port directly into the port on the card. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 > > > lprazdnik@xxxxxxxxxxxxx 04/08/07 07:22PM >>> Hello, I recently got my new computer. When I had my other computer, I was able to connect my bookport to the pc, and everything was fine. However, when I got my new computer, and when I tried to connect my bookport to the pc, nothing would happen. I first thought something was wrong with the cable, but when I tried it on other things, it was fine. Is there anything else I should do? Thanks
