[bookport] Re: connecting the bookport to the pc
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 09 Apr 2007 09:33:40 -0400
It sounds like a conflict.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> lprazdnik@xxxxxxxxxxxxx 04/08/07 10:36PM >>>
This is strange, because when I plug in the USB cable, I don't even
hear the
connect sound.
_____
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]
On Behalf Of James Snell
Sent: Sunday, April 08, 2007 10:37 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: connecting the bookport to the pc
i recently purshased a book port from aph, when i tryed to connect it
to my
compaq computer i would hear the connect sound but nothing would hapen.
i tried all of the other usb ports but no joy. i talked to pamela at
aph,
and she said that the chip set for the amd athlon prosser used for the
usb
ports were not conpatible with the book port.
i purshased a new 32 bit usb pci card installed it along with the
driver
software and it works just fine.
also if you have a usb printer it may interfear with the bookport
software.
i can only connect the bookport to the new usb card.
p.s. hope this wil help to resolve your problem.
james snell
----- Original Message -----
From: Leonid <mailto:lprazdnik@xxxxxxxxxxxxx> Prazdnik
To: bookport@xxxxxxxxxxxxx
Sent: Sunday, April 08, 2007 7:22 PM
Subject: [bookport] connecting the bookport to the pc
Hello,
I recently got my new computer. When I had my other computer, I was
able to
connect my bookport to the pc, and everything was fine. However, when I
got
my new computer, and when I tried to connect my bookport to the pc,
nothing
would happen. I first thought something was wrong with the cable, but
when
I tried it on other things, it was fine. Is there anything else I
should
do?
Thanks
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