Hi, thanks so much.This laptop doesn't have serial ports but i'm sure I could find an approprate hub.
Stacey and GEB dog Chesley staceyr75@xxxxxxxxxxxxx----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx> Sent: Monday, April 09, 2007 9:43 AM Subject: [bookport] Re: connecting the bookport to the pc
Well, not that I know of. Keep in mind, however, that we haven't even begun to do any testing with the Book Port 2's, so we don't know whatproblems there might be--if any. I see no reason why it wouldn't work. Occasionally, there have been Laptops that didn't work, but the customers were able to purchase hubs to make it work.Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307staceyr75@xxxxxxxxxxxxx 04/09/07 09:59AM >>>Hi Pamela,I'm planning to purchase one of th enew bookports when they come out. I just got my laptop after Christmas. Is there any reason why th enew bookport wouldn't work with mynew laptop running windows xp?Thanks, Stacey and GEB dog Chesleystaceyr75@xxxxxxxxxxxxx ----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>To: <bookport@xxxxxxxxxxxxx> Sent: Monday, April 09, 2007 8:19 AM Subject: [bookport] Re: connecting the bookport to the pcHello: There are some instances where the processor and USB port on the PCisnot compatible with the Book Port. Since we know it works on other computers, that is likely the case here. The only other thing Iwouldsuggest is if you have used other storage devices on the newcomputer,such as a digital camera--anything that shows up as a Removable Disk that would be assigned to f, g, etc., then you may need to reassignthedrive letter to the Book Port. A good way to test this is to look inMyComputer or Windows Explorer while the Book Port is connected and seeifit shows up. If it doesn't, then you need to reassign the driveletter.If it does show up, disconnect the Book Port and see if the letterdisappears. The directions for doing this are in the User's Manual.Ifit disappears when you disconnect it, and you haven't used any other devices that could be causing this, then you have an IncompatibleChipSet. The conflict usually occurs with AMD Athlon Chipsets. Sinceyouhave another PC to use, you may just want to go with that one.However,if you want the Book Port to work with this computer, then you'd needtogo out and purchase a ADPCI card, which essentially gives youanotherUSB Port. You would connect the Book Port directly into the port onthecard. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307lprazdnik@xxxxxxxxxxxxx 04/08/07 07:22PM >>>Hello, I recently got my new computer. When I had my other computer, I was able to connect my bookport to the pc, and everything was fine. However, whenIgot my new computer, and when I tried to connect my bookport to the pc, nothing would happen. I first thought something was wrong with the cable,butwhen I tried it on other things, it was fine. Is there anything else I should do? Thanks