Have you up graded to a new version of the firm ware. If so, have you tried using the Book Port before the up grade was complete. M Brown ----- Original Message ----- From: Bonnie Thayer To: bookport@xxxxxxxxxxxxx Sent: Thursday, April 17, 2008 10:25 PM Subject: [bookport] application missing Hi I am having a difficult time with getting my book port started. I've done every thing but every time I press 2 to begin reading it says "application missing" I know I must be missing something but what??? Help