Ok. Do you have a card reader? If not, just use the book port. If you have a crd reader: 1. take the card out of the book port, plug it into the card reader, plug the card reader into the pc. 2. Open windows explorer or my computer, go to the drive letter associated with that card. 3. Right click on that drive letter. navigate to format. 4. Press enter, and follow the instructions (in most cases hitting enter on start, yes, ok) will get you going. If you don't have a card reader, with the book port plugged into your pc, removable disc (f:) should pop up. if it doesn't nvaigate to my computer and navigate to that. Now right click and press enter on format. NOTE: By Right click, I'm talking about pressing the applications key on your keyboard, or shift f10. I hope that helps good luck Have a good day from Tyler C. Wood! contact details: email: tcwood12@xxxxxxx msn: the_conman283@xxxxxxxxxxx skype: the_conman283 system details: Hp pavillion dv5220CA notebook pc AMD Turion(tm) 64 Mobile Technology ML-37 2.0 GHZ, 1024 mb DDR ram, Fujitsu 100 gb 4500 RPM Hard Drive, connecsant AC-link audio ----- Original Message ----- From: Bonnie Thayer To: bookport@xxxxxxxxxxxxx Sent: Thursday, April 17, 2008 3:42 PM Subject: [bookport] Re: application missing I've tried the 1-3-d-f thing and it just keeps repeating Application missing. I've uninstalled the software and reinstalled it. I'm not sure what you mean by opening in Windows explorer. Ugh! ----- Original Message ----- From: constantine (on laptop) To: bookport@xxxxxxxxxxxxx Sent: Thursday, April 17, 2008 6:35 PM Subject: [bookport] Re: application missing I need a little more info, please Have you tried formatting the flash card? Have you opened the book port in windows explorer; seeing if anything is missing? Have you backed up your unit? If so, format it by pressing 1-3-d-f. Press those twice. hth Have a good day from Tyler C. Wood! contact details: email: tcwood12@xxxxxxx msn: the_conman283@xxxxxxxxxxx skype: the_conman283 system details: Hp pavillion dv5220CA notebook pc AMD Turion(tm) 64 Mobile Technology ML-37 2.0 GHZ, 1024 mb DDR ram, Fujitsu 100 gb 4500 RPM Hard Drive, connecsant AC-link audio ----- Original Message ----- From: Bonnie Thayer To: bookport@xxxxxxxxxxxxx Sent: Thursday, April 17, 2008 3:25 PM Subject: [bookport] application missing Hi I am having a difficult time with getting my book port started. I've done every thing but every time I press 2 to begin reading it says "application missing" I know I must be missing something but what??? Help -------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.0/1383 - Release Date: 17/04/2008 9:00 AM ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.2/1387 - Release Date: 19/04/2008 11:31 AM