try this. 2b to do a reset. or remove the flash card, let it set and then replace it. ****************************** A mind is a terrible thing.... robert Doc Wright http://www.wrightplaceinc.net msn godfearer15@xxxxxxxxxxx Click to call me http://me.vonage.com/robwright ----- Original Message ----- From: Bonnie Thayer To: bookport@xxxxxxxxxxxxx Sent: Thursday, April 17, 2008 3:42 PM Subject: [bookport] Re: application missing I've tried the 1-3-d-f thing and it just keeps repeating Application missing. I've uninstalled the software and reinstalled it. I'm not sure what you mean by opening in Windows explorer. Ugh! ----- Original Message ----- From: constantine (on laptop) To: bookport@xxxxxxxxxxxxx Sent: Thursday, April 17, 2008 6:35 PM Subject: [bookport] Re: application missing I need a little more info, please Have you tried formatting the flash card? Have you opened the book port in windows explorer; seeing if anything is missing? Have you backed up your unit? If so, format it by pressing 1-3-d-f. Press those twice. hth Have a good day from Tyler C. Wood! contact details: email: tcwood12@xxxxxxx msn: the_conman283@xxxxxxxxxxx skype: the_conman283 system details: Hp pavillion dv5220CA notebook pc AMD Turion(tm) 64 Mobile Technology ML-37 2.0 GHZ, 1024 mb DDR ram, Fujitsu 100 gb 4500 RPM Hard Drive, connecsant AC-link audio ----- Original Message ----- From: Bonnie Thayer To: bookport@xxxxxxxxxxxxx Sent: Thursday, April 17, 2008 3:25 PM Subject: [bookport] application missing Hi I am having a difficult time with getting my book port started. I've done every thing but every time I press 2 to begin reading it says "application missing" I know I must be missing something but what??? Help -------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.0/1383 - Release Date: 17/04/2008 9:00 AM ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.0/1383 - Release Date: 4/17/2008 9:00 AM