[bookport] Re: How to uninstall BookPort Transfer software according to APH
- From: Chris Hill <hillco@xxxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Fri, 23 Sep 2005 09:49:43 -0500
No, the problem with bookport saving webpages has to do, most likely,
with your software firewall blocking access to outbound connections,
that's how the thing works.
On Fri, 23 Sep 2005 07:44:25 -0700 (PDT), you wrote:
>Pamela
>Thank you for the info. A couple of things. I can wait for the
>next version of the software and firmware to see if it solves my
>issues but I still think it is something with the BP Transfer or
>firmware here. As for the firewall I do not know the answer.
>What port or ports does the BookPort use or needs to be open?
>
>If it was a firewall issue then the Book Port Transfer would not
>ven open either. And it is able to open and run here. The
>Firewall is not blocking it. The Send To: feature works with "My
>Computer" structure when transferring folders and files to the
>BP device.
>
>Petro
>
>--- PAMELA RADER <PRADER@xxxxxxx> wrote:
>
>> Petro:
>>
>> You uninstall BP the same way you would any other program. You
>> don't
>> wan to have the Book Port connected, as that is separate.
>>
>> I'm wondering if some of the problems you're having are
>> related to your
>> fire wall preventing access to the BP and some of the things
>> you are
>> trying to accomplish? If that's the case, uninstalling would
>> be a waste
>> of time.
>>
>> As far as BP Launcher and Book Port Transfer failing to run,
>> this
>> sometimes happens, but I'm not sure why. As long as the
>> successes
>> outnumber the failures, I wouldn't worry too much about that.
>> When it
>> does fail, you can simply start Book Port Transfer from your
>> Desktop and
>> it should run. If not, pull the plug and re-connect.
>>
>>
>> Because Book Port Transfer contains dialog boxes, it is normal
>> not to
>> see the icons on the desktop, when running.
>>
>>
>>
>> Pamela Rader, TECHNICAL SUPPORT
>> American Printing House For The Blind
>> 1839 Frankfort Ave.
>> Louisville, KY 40206
>>
>> PHONE: 1-800-223-1839, Ext. 307
>>
>>
>> >>> petrakigianos-giasou@xxxxxxxxx 09/23/05 10:08AM >>>
>> To APH:
>>
>> Do you uninstall the BP Transfer application with the BP
>> device
>> connected to the USB or disconnected.
>>
>> What is your recommend steps for this uninstallation and then
>> reinstalling the BP Transfer application again.
>>
>> Will I lose my RFB&D key by uninstalling or is the key -
>> finger
>> print still on my computer?
>>
>> I also need the BP Transfer .exe file download website page
>> URL.
>>
>> Thank you.
>> Petro
>>
>>
>>
>
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