[bookport] Re: How to uninstall BookPort Transfer software according to APH
- From: <petrakigianos-giasou@xxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Fri, 23 Sep 2005 07:44:25 -0700 (PDT)
Pamela
Thank you for the info. A couple of things. I can wait for the
next version of the software and firmware to see if it solves my
issues but I still think it is something with the BP Transfer or
firmware here. As for the firewall I do not know the answer.
What port or ports does the BookPort use or needs to be open?
If it was a firewall issue then the Book Port Transfer would not
ven open either. And it is able to open and run here. The
Firewall is not blocking it. The Send To: feature works with "My
Computer" structure when transferring folders and files to the
BP device.
Petro
--- PAMELA RADER <PRADER@xxxxxxx> wrote:
> Petro:
>
> You uninstall BP the same way you would any other program. You
> don't
> wan to have the Book Port connected, as that is separate.
>
> I'm wondering if some of the problems you're having are
> related to your
> fire wall preventing access to the BP and some of the things
> you are
> trying to accomplish? If that's the case, uninstalling would
> be a waste
> of time.
>
> As far as BP Launcher and Book Port Transfer failing to run,
> this
> sometimes happens, but I'm not sure why. As long as the
> successes
> outnumber the failures, I wouldn't worry too much about that.
> When it
> does fail, you can simply start Book Port Transfer from your
> Desktop and
> it should run. If not, pull the plug and re-connect.
>
>
> Because Book Port Transfer contains dialog boxes, it is normal
> not to
> see the icons on the desktop, when running.
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
> >>> petrakigianos-giasou@xxxxxxxxx 09/23/05 10:08AM >>>
> To APH:
>
> Do you uninstall the BP Transfer application with the BP
> device
> connected to the USB or disconnected.
>
> What is your recommend steps for this uninstallation and then
> reinstalling the BP Transfer application again.
>
> Will I lose my RFB&D key by uninstalling or is the key -
> finger
> print still on my computer?
>
> I also need the BP Transfer .exe file download website page
> URL.
>
> Thank you.
> Petro
>
>
>
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