Usually that error message means that a file has gotten corrupt. You might try deleting that file, connect to the PC so the file can be re-sent. If the problem still persists, you should reformat the flash card. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> DanFlasar@xxxxxxx 11/18/05 09:09PM >>> Hi all, This morning, when pressed Help on my Bookport, I got the following message, repeated over and over ad infinitum - can only stop it by pulling the batteries: Offset error buffer overflow - moving on Same thing happens if I try to read the Bookport manual file. Everything else works fine. What's going on? Thanks, Dan