[bookport] Re: Double Trouble
- From: "Pratik Patel" <pratikp1@xxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Sat, 3 Dec 2005 14:54:54 -0500
I am going to respond to both messages.
I've tried to insert another blank CF card with no results.
As suggested, I have also removed the battery, left them out for about an
hour, and plugged in the Bookport. Same results occurred. At this point, I
sense hardware trouble that can't be fixed by software solutions. Unless
APH staff can suggest something else, I seem to be out of options.
Pratik
Pratik Patel
Director, CUNY Assistive Technology Services (CATS)
The City University of New York
pratik.patel@xxxxxxxxxxx
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]
On Behalf Of Brian Buhrow
Sent: Friday, December 02, 2005 9:40 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Double Trouble
What happens when you take out the batteries, leave them out for a
while, put them in, and plug the unit into your USB port?
-Brian
On Dec 2, 4:36am, "Pratik Patel" wrote:
} Subject: [bookport] Double Trouble
} Hello,
}
} I'm using the latest beta of Bookport. And here's the problem:
}
} All of a sudden, a few days ago, Bookport started acting very strange. It
} would stop plaing in the middle of an Audible File. When trying to move
} between files, Bookport would not recognize the file as being anything.
The
} file was renamed to a null value automatically. Taking the CF card to the
} computer and performing chkdsk resulted in it reporting file corruption.
I
} performed chkdsk to have the corruptions fixed. I never recovered the
} original files that I was playing and had to use Bookport Transfer to
reload
} the files. The same process occurred once again yesterday. Then, all of
a
} sudden, I find that the Bookport is not responding at all. I receive a
} message when I put in fresh batteriesregarding the version and that the
} bookport is ready. However none of the keys are responding. The
batteries
} are fully charged. Not even a newly-formatted CF card makes a difference.
} When plugged into Windows, the OS refuses to recognize the device,
informing
} me: "USB device not recognized: One of the USB devices attached to this
} computer has malfunctioned, and Windows does not recognize it. For
} assistance in solving this problem, click this message."
}
} The next thing I was going to do was to reload 2.1 firmware to make sure
} that this firmware wasn't causing the problem. Before I could do that,
} however, Bookport refuses to be recognized.
}
} I hope someone can shed some light on it.
}
} Pratik
}
}
}
}
} Pratik Patel
} Director, CUNY Assistive Technology Services (CATS)
} The City University of New York
} pratik.patel@xxxxxxxxxxx
}
}
>-- End of excerpt from "Pratik Patel"
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