Norm, If you try to open it from within the e-mail message, what happens? If you're using Outlook, you should be prompted either to save it to disk or open it. Michael D. Barber -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Norm Gardner Sent: Thursday, December 28, 2006 12:43 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Can't transfer .htm file to bk... Walt, I have MS Word installed, but I cannot open this .htm file in MS Word. I think it has something to do with the "active content" problem. If I try to open this file in Kurzweil I get an error message that Kurzweil has encountered a problem and has to close... It's frustrating because from "My Computer" I can click on the file and it opens just find and I can read it. It has headings marking sections and chapters. I was hoping to transfer it to the bookport in such a way to preserve the navigation marks. I assume I would have to open it in Kurzweil and then save it as a Daisy file, but... I can't seem to open it anywhere but on my computer with "My computer". When I do that, it seems to open it with Internet Explorer. Thanks for your help... Norm Gardner At 11:02 AM 12/28/2006, you wrote: Do you have Microsoft Word installed on that computer? What happens if you attempt to transfer a file with a .doc extension? I'm not 100% sure, but I think that in order for .htm or .html files to work on the BP, you need to have Word installed. ----- Original Message ----- From: "Norm Gardner" <norm@xxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, December 28, 2006 12:27 PM Subject: [bookport] Can't transfer .htm file to bk... List, I received an .htm file as an attachment to an email. When I try to transfer it to the bookport, I get the error message: ffdoc: can't open <filename>.htm. I thought .htm files worked okay on the bookport. Any suggestions? Norman Gardner