Hi Norm, Have you tried saving the file as a .txt file while you are in Windows Internet Explorer? just open the file menu, arrow down to "save "as", and save the file as a text file, then you should be able to load it on to your book port. I have also saved .doc, .rtf, and .html files to the bookport, and the .rtf files seem to work best, out of these I've mentioned. Best Regards, DRB ----- Original Message ----- From: Norm Gardner To: bookport@xxxxxxxxxxxxx Sent: Thursday, December 28, 2006 12:43 PM Subject: [bookport] Re: Can't transfer .htm file to bk... Walt, I have MS Word installed, but I cannot open this .htm file in MS Word. I think it has something to do with the "active content" problem. If I try to open this file in Kurzweil I get an error message that Kurzweil has encountered a problem and has to close... It's frustrating because from "My Computer" I can click on the file and it opens just find and I can read it. It has headings marking sections and chapters. I was hoping to transfer it to the bookport in such a way to preserve the navigation marks. I assume I would have to open it in Kurzweil and then save it as a Daisy file, but... I can't seem to open it anywhere but on my computer with "My computer". When I do that, it seems to open it with Internet Explorer. Thanks for your help... Norm Gardner At 11:02 AM 12/28/2006, you wrote: Do you have Microsoft Word installed on that computer? What happens if you attempt to transfer a file with a .doc extension? I'm not 100% sure, but I think that in order for .htm or .html files to work on the BP, you need to have Word installed. ----- Original Message ----- From: "Norm Gardner" <norm@xxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, December 28, 2006 12:27 PM Subject: [bookport] Can't transfer .htm file to bk... List, I received an .htm file as an attachment to an email. When I try to transfer it to the bookport, I get the error message: ffdoc: can't open <filename>.htm. I thought .htm files worked okay on the bookport. Any suggestions? Norman Gardner