The only things I know I did that I didn't mention are I changed batteries, because once during the process the BP said batteries were low I reformatted the flash card (for no good reason; that's why I didn't mention it) I said a bunch of bad words. If you need some, I will send them to you. the end of it is, though, that it is a recoverable problem, especially for someone with computer knowledge. The gurus can probably talk you through it in minutes. good luck!