I am an experienced computer user. It won't do any good for you to send the updated files. I've tried reinstalling them, since, at this point, I have nothing to lose, but it hasn't worked. I'll just have to wait and see what APH says. Thank you for your offer, though. At 09:00 AM 2/13/2005, you wrote: >Wish I could help. My suggestion next time is to not download >the beta updates for either the software and firmware unless you >are vey experienced pc user. Beta means bugs and errors are >coming. > >Not sure but maybe APH can send you the latest official firmware >file or files to you via email attachment and re-install the >working files to your BP and before doing this call APH. > >--- Sandy Licht <slicht@xxxxxxxxx> wrote: > > > I just downloaded and installed the beta firmware. Now I am > > getting a > > series of strange error messages. When I go to the settings > > menu, the > > Bookport locks up. Whenever I press 1 and 3, it says, "IE > > read > > error." Apparently 1 and 3 will still lock the Bookport, but > > whenever I > > unlock it, I get the message: "Error saving voice > > recording."When I go to > > the settings menu and try to change anything in there, the > > Bookport > > freezes. I am also getting the message: "TTS lock up. > > Firmware > > error. Condition in." I can remove the batteries and get the > > Bookport to > > do some things, but it is really unacceptable the way things > > are right > > now. I have changed out the memory card, but that doesn't > > help at all. > > > > If there is something I can do before I have to send the > > Bookport back for > > repairs, someone please let me know. In other words: > > HELP!!!!!!!!!! > > > > Sandy Licht > > Phone: 409-898-8218 > > Jeremiah 29:11 - 14A > > 11For I know the plans I have for you," says the LORD. "They > > are plans for good and not for disaster, to give you a future > > and a hope. > > 12In those days when you pray, I will listen. 13If you look > > for me in earnest, > > you will find me when you seek me. 14I will be found by you," > > says the > > LORD... > > > > > > Sandy Licht Phone: 409-898-8218 Jeremiah 29:11 - 14A 11For I know the plans I have for you," says the LORD. "They are plans for good and not for disaster, to give you a future and a hope. 12In those days when you pray, I will listen. 13If you look for me in earnest, you will find me when you seek me. 14I will be found by you," says the LORD...