Agreed. In fact, it is designed (expected) behavior on XP Home systems.
Just kill the drive instance (My Computer) as Pam says below.
Mike
On Tue, 29 Nov 2005, PAMELA RADER wrote:
This is a common thing with XP. It may not happen every time, but does more often than not. You can do alt f4 to get rid of it, if you wish, or just ignore it. It happens here at work, but not as much at home.
Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
stoda206@xxxxxxxxxxxxx 11/29/05 05:59AM >>>Hi David,
Thanks for the good advice. I reformatted the flashed card again as you suggested, and the BookPort Transfer software now recognizes the BookPort.
But I also noticed that, when the BookPort Transfer comes up, my J drive, which is the drive name my computer assigned to the BookPort earlier, comes up, too. I don't know if it was doing that before all this trouble happened. If you think this is a normal behavior, I'll let it go at that. If you know of anything else, please let me know. Thank you again for your sound and prompt advice.
ST
-----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of David Bennett Sent: Tuesday, November 29, 2005 2:44 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: BookPort Transfer not recognizing BookPort connected on my XP
Remove the CF card and reset your unit using the B and 2 keys simultaneously. After the unit has responded and gone to sleep, reinstall the CF card. Re-format the card again, even though you did it previously. If none of this works, remove the batteries for a few minutes. If none of these efforts bring about positive results, try a different CF card. At this point you might well conclude that your unit has a problem.
One more thing, though. Before giving up entirely, remove the software from your computer, navigate to your programs, and manually remove the APH folder, because removing the software won't do this, and some residual corrupted material may remain until the folder is gone. Empty your recycle bin. Re-boot your computer. Then reinstall the software. All these steps may not be essential, but if you perform them all, you'll know for sure that you've covered all the bases.
----- Original Message -----
From: Shigeru <mailto:stoda206@xxxxxxxxxxxxx> Toda
To: bookport@xxxxxxxxxxxxx
Sent: Monday, November 28, 2005 10:21 PM
Subject: [bookport] BookPort Transfer not recognizing BookPort connected on my XP
Hello everyone,
For some reason, the BookPort Transfer software no longer recognizes the BookPort connected to my XP. I have uninstalled and reinstalled the software, and I have also reformatted the flash card. But my computer sees the BookPort only as one of the storage devices. The BookPort Transfer software actually says, "BookPort not connected," when it is indeed connected. What have I done wrong?
I am unable to contact APH's technical support during the day. Could anyone help me solve this problem? Your help will be greatly appreciated.
ST