[bookport] Re: BookPort Transfer not recognizing BookPort connected on my XP
- From: "David Bennett" <david382@xxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 29 Nov 2005 10:12:45 -0600
The transfer software remembers the last place from which you retrieved
downloadable files, and that location will show up until you navigate to
another location before closing the program. As long as you've created a
default folder on Book Port into which materials can be downloaded, you should
be ok. The reason for doing this is so as not to clutter up your root
directory too much and risk lack of functionality or sluggishness. To create
such a folder, open the Transfer Tool, select "options," and the "advanced"
tab, and you'll find an edit box all ready to receive the name of a default
folder. Even the necessary backslash is there waiting for you to simply append
a folder name.
----- Original Message -----
From: Shigeru Toda
To: bookport@xxxxxxxxxxxxx
Sent: Tuesday, November 29, 2005 4:59 AM
Subject: [bookport] Re: BookPort Transfer not recognizing BookPort connected
on my XP
Hi David,
Thanks for the good advice. I reformatted the flashed card again as you
suggested, and the BookPort Transfer software now recognizes the BookPort.
But I also noticed that, when the BookPort Transfer comes up, my J drive,
which is the drive name my computer assigned to the BookPort earlier, comes up,
too. I don't know if it was doing that before all this trouble happened. If
you think this is a normal behavior, I'll let it go at that. If you know of
anything else, please let me know. Thank you again for your sound and prompt
advice.
ST
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On
Behalf Of David Bennett
Sent: Tuesday, November 29, 2005 2:44 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: BookPort Transfer not recognizing BookPort connected
on my XP
Remove the CF card and reset your unit using the B and 2 keys simultaneously.
After the unit has responded and gone to sleep, reinstall the CF card.
Re-format the card again, even though you did it previously. If none of this
works, remove the batteries for a few minutes. If none of these efforts bring
about positive results, try a different CF card. At this point you might well
conclude that your unit has a problem.
One more thing, though. Before giving up entirely, remove the software from
your computer, navigate to your programs, and manually remove the APH folder,
because removing the software won't do this, and some residual corrupted
material may remain until the folder is gone. Empty your recycle bin. Re-boot
your computer. Then reinstall the software. All these steps may not be
essential, but if you perform them all, you'll know for sure that you've
covered all the bases.
----- Original Message -----
From: Shigeru Toda
To: bookport@xxxxxxxxxxxxx
Sent: Monday, November 28, 2005 10:21 PM
Subject: [bookport] BookPort Transfer not recognizing BookPort connected on
my XP
Hello everyone,
For some reason, the BookPort Transfer software no longer recognizes the
BookPort connected to my XP. I have uninstalled and reinstalled the software,
and I have also reformatted the flash card. But my computer sees the BookPort
only as one of the storage devices. The BookPort Transfer software actually
says, "BookPort not connected," when it is indeed connected. What have I done
wrong?
I am unable to contact APH's technical support during the day. Could
anyone help me solve this problem? Your help will be greatly appreciated.
ST
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