Rick, Some of the complaints have to do with beta versions of the firmware or software and betas are, by definition, risky. Other times, it's a case of a user who may not fully understand the process he or she is trying to perform on the device. I've had mine for nearly 3 years now and rarely ever run into a problem of any kind and have never run into one I couldn't solve. Lou ----- Original Message ----- From: Rick Harmon To: bookport@xxxxxxxxxxxxx Sent: Sunday, February 19, 2006 2:54 PM Subject: [bookport] Re: BP not working Hi All, Don't get me wrong, I love my new BP. I've just noticed a lot of complaints on here about BP's going bad and having to resort to taking batteries and cards out for a day or sending back for repairs. Is this just a few people this is happening to or is it really an issue? I know all electronic devices have their moods and can be picky. I am just trying to see if it's really a big issue or just a isolated one. Rick ===== My darkness has been filled with the light of intelligence, and behold, the outer day-lit world was stumbling and groping in social blindness. Author: Helen Keller