I think I would ask for a better tech person there. <smile> I doubt seriously if they look at your hard drive, evaluate your temp space etc. especially without informing you first. That would be ugly. At 09:33 PM 8/28/2004 -0700, you wrote: >That makes not a lick of sense, for I literally only disconnected the B P >when I went back the second time and most of my newer books were in format >4. Very interesting. But, it is good to get rid of those darned files >though. > >Marlaina Lieberg >----- Original Message ----- >From: "Walt Smith" <walt@xxxxxxxxxx> >To: <bookport@xxxxxxxxxxxxx> >Sent: Saturday, August 28, 2004 7:48 AM >Subject: [bookport] Re: Audible format confusion > > > > In the interest of keeping the information flow as accurate as possible, > > here's what Audible told me regarding the issue of format 4 not showing up > > when I went to the download page for my book. It should be noted that my > > hard drive is a 40 gb model and currently has a total of less than 10 gb >on > > it and that I have the settings he mentions in place already: > > > > Dear Walter, > > > > Whenever the area of your hard drive that holds your temp files gets too > > full you will not be offered the higher formats that are larger in size. > > Once you clean out your temp files you once again will be offered format >4. > > > > Delete your Temporary Internet files > > > > In Internet Explorer > > > > Select Tools from the Menu Bar and then Internet Options. On the "General > > Tab" in the Temporary Internet section click the "Delete Files" button >and > > then click OK. > > > > Next select the "Settings" button. Under "Check for newer versions of >stored > > pages" select "Every visit to the page". Click OK and return to the >General > > tab. > > > > Sincerely, John > > > > ----- Original Message ----- > > From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> > > To: <bookport@xxxxxxxxxxxxx> > > Sent: Friday, August 27, 2004 8:42 AM > > Subject: [bookport] Re: Audible format confusion > > > > > > I hate to rain on Marlaina's parade, because she does possess an amazing = > > amount of information, but at the same time, let's not start false = > > perceptions or rumors. > > > > It absolutely does not matter weather or not Book Port is connected when = > > you visit audible.com. I do not know why it made a difference, but that = > > difference was not that the Book Port was connected or not connected. > > > > > > > > > > >>> walt@xxxxxxxxxx Friday, August 27, 2004 5:42:08 AM >>> > > Marlaina, your knowledge of this stuff is amazing and very welcome. This = > > is=20 > > truly an arcane bit of information and it was 100% on the money. Thanks. > > > > ----- Original Message -----=20 > > From: "Marlaina Lieberg" <marlaina@xxxxxxxxxx> > > To: <bookport@xxxxxxxxxxxxx> > > Sent: Thursday, August 26, 2004 3:59 PM > > Subject: [bookport] Re: Audible format confusion > > > > > > Hi Walt. First, make sure that BookPort is not connected when you visit > > audible. I found this totally solved the problem. > > > > Marlaina Lieberg > > ----- Original Message -----=20 > > From: "Walt Smith" <walt@xxxxxxxxxx> > > To: <bookport@xxxxxxxxxxxxx> > > Sent: Thursday, August 26, 2004 10:21 AM > > Subject: *****SPAM***** [bookport] Audible format confusion > > > > > > > Forgive the sort of halfway off-topic question, but I'm very = > > confused. > > I > > > bought _Brave New World_ and when I saw it in the list of purchased > > programs > > > in AudibleManager on the PC, it indicated that it was available in all > > four > > > formats. I checked format 4 and downloaded it and it plays successfully >= > > on > > > the Book Port. However, that title has now been moved to Heard Programs >= > > in > > > My Library and when I go there, it appears to be available only in = > > formats > > > 1, 2, and 3...no format 4 entry is available to check for download. I > > could > > > see a situation where, for any number of reasons, I might want to = > > download > > > this (or some other title similarly set up) book again in the future to > > read > > > on the Port. Does anybody have an answer to this apparent failure of the > > > left hand (Heard Programs) to know what the right hand (AudibleManager = > > on > > > the desktop) is doing? > > > > > > -- > > > Walt Smith - Clearwater, FL > > > walt@xxxxxxxxxx=20 > > > > > > > > > > > > > > > > > > > > > > > > > Clarence Whaley Training Division Manager GW Micro E-Mail: Clarence@xxxxxxxxxxx Direct Voice (615) 383-6248 or 866-699-8901 Direct Fax (260) 489-2608 GW Micro Voice Number 260-489-3671 http://www.gwmicro.com or press enter below to read all about our training program http://www.gwmicro.com/training